Job Details

Client Service Manager

Company name
Confidential

Salary
Annually USD 75000 to 90000

Location
Houston, TX, United States

Employment Type
Full-Time

Industry
Real Estate

Posted on
Nov 12, 2024

Profile

Coordinate between various stakeholders, including real estate agents, mortgage brokers, attorneys, and inspectors.

Serve as the primary point of contact for clients, addressing questions and concerns promptly.
Build and maintain positive relationships with clients, fostering loyalty and repeat business.
Regularly update clients on transaction status, timelines, and next steps.

Coordination of Real Estate Transactions; Oversee the entire transaction process, from listing or buyer representation through to closing.
Ensure all necessary paperwork is completed, filed, and in compliance with local, state, and federal regulations.

Resolve any client issues or complaints promptly, aiming to provide a positive outcome. Implement service standards to ensure a consistently high-quality experience.

Administrative and Data Management; Maintain accurate client records, including contact information, preferences, and transaction details.
Use customer relationship management (CRM) tools to track client interactions and follow-ups.
Prepare reports on client satisfaction, transaction timelines, and other relevant metrics.

Act as a liaison between clients and real estate agents, ensuring clear and effective communication.
Support agents with tasks such as scheduling showings, arranging meetings, and preparing documents.

Conduct periodic reviews of client interactions and records to maintain high compliance standards. Implement risk management strategies to minimize errors, delays, and other disruptions in client services.

Skills:
Must have a strong desire to build a career in business development by using proven closing skills and the ability to build client relationships
A combination of business development and account management skills are required
Ability to multi-task and persevere in a fast-paced dynamic environment with a sense of urgency.

Company info

Confidential

Similar Jobs:
:,ActualValueFromSolar:null},{QuestionName:External Title,AnswerValue:Field Marketing Specialist - Partial Remote,VerityZone:formtext4,QuestionType:text,ActualValueFromSolar:null},{QuestionName:Employment Type,AnswerValue:Full-tim...
Property Manager
Location : Houston, TX
ResProp Management helps people find apartment homes and builds communities. We are a multi-family property management company that serves people, community residents and owners. We got our start in 2010, have grown to over 11,000...
Permanent Project Coordinator
Location : Houston, TX
Responsibilities; This role works with cross functional business units as a key member of the team to ensure that programs are being managed using program management best practices supporting the implementation and planning of ...
I found a new job! Thanks for your help.
Thomas B - ,
  • All we do is research jobs.
  • Our team of researchers, programmers, and analysts find you jobs from over 1,000 career pages and other sources
  • Our members get more interviews and jobs than people who use "public job boards"
Shoot for the moon. Even if you miss it, you will land among the stars.
EmploymentCrossing - #1 Job Aggregation and Private Job-Opening Research Service — The Most Quality Jobs Anywhere
EmploymentCrossing is the first job consolidation service in the employment industry to seek to include every job that exists in the world.
Copyright © 2024 EmploymentCrossing - All rights reserved. 21 192