Baltimore, MD, United States
\u003Cdiv\u003E\u003Cp\u003E\u003Cb\u003EPosition Summary:\u003C/b\u003E\u003C/p\u003E\u000D\u000D\u003Cp\u003EThe Patient Service Coordinator will handle all administrative (non\u002Dclinical) aspects of the patient encounter, assisting each and every patient to achieve the Ideal Patient Encounter, and maintaining accurate information on each patient to facilitate the encounter. Offers friendly, courteous assistance to every patient to ensure that the patient has a positive, professional experience while at Johns Hopkins. Since most administrative tasks will be expedited with the use of automated scheduling, registration and billing systems, the patient coordinator will need to be proficient on the appropriate computer systems.\u003C/p\u003E\u000D\u000D\u003Cp\u003E\u003C/p\u003E\u000D\u000D\u003Cp\u003E\u003Cb\u003EKnowledge:\u003C/b\u003E\u003C/p\u003E\u000D\u000D\u003Cp\u003EKnowledge of business, insurance and/or medical terminology and an excellent command of English grammar and spelling.\u003C/p\u003E\u000D\u000D\u003Cp\u003E \u003C/p\u003E\u000D\u000D\u003Cp\u003E\u003Cb\u003EEducation:\u003C/b\u003E \u003C/p\u003E\u000D\u000D\u003Cp\u003EHigh School Diploma or Equivalent.\u003C/p\u003E\u000D\u000D\u003Cp\u003E\u003Cb\u003E\u003C/b\u003E\u003C/p\u003E\u000D\u000D\u003Cp\u003E\u003Cb\u003EWork Experience:\u003C/b\u003E\u003C/p\u003E\u000D\u000D\u003Cp\u003E6 Months to 1 year experience..\u003C/p\u003E\u000D\u000D\u003Cp\u003E\u003C/p\u003E\u000D\u000D\u003Cp\u003E\u003Cb\u003EShift: \u003C/b\u003E\u003C/p\u003E\u000D\u000D\u003Cp\u003EDay, Full Time (40 hours) \u003C/p\u003E\u000D\u000D\u003Cp\u003E9:00 am\u002D5:30 pm\u003C/p\u003E\u000D\u000D\u003Cp\u003EFloat schedule\u003Cbr\u003E\u000DNon\u002DExempt\u003C/p\u003E\u000D\u000D\u003Cp\u003E\u003C/p\u003E\u000D\u000D\u003Cp\u003E\u003Cb\u003EWork Location:\u003C/b\u003E \u003C/p\u003E\u000D\u000D\u003Cp\u003EJHH, 600 N. Wolfe Street \u003C/p\u003E\u000D\u000D\u003Cp\u003E\u003C/p\u003E\u000D\u000D\u003Cp\u003E\u003Cb\u003ESkills:\u003C/b\u003E \u003C/p\u003E\u000D\u000D\u003Cp\u003EAbility to interact successfully with the public. Ability to perform effectively despite sudden deadlines and changing priorities\u003B maintaining personal composure in high stress situations.\u003C/p\u003E\u000D\u000D\u003Cp\u003EAbility to demonstrate and convey a favorable image of the organization and to conform to proper standards of professional dress, attitude and demeanor. Ability to demonstrate a high level of interpersonal skills required to interact with patients, patients’ families/visitors and clinical staff.\u003C/p\u003E\u000D\u000D\u003Cp\u003EAbility to perform with a high degree of accuracy and with meticulous attention to detail. Demonstrate a strong ability to use initiative and judgment and to identify, analyze and solve problems.\u003C/p\u003E\u000D\u000D\u003Cp\u003EAbility to proficiently operate PC’s and PC applications.\u003C/p\u003E\u000D\u000D\u003Cp\u003ETyping 30 wpm\u003B data entry 5000\u002D7000 keystrokes with ≤10% error rate\u003B following directions with 80% success rate.\u003C/p\u003E\u000D\u000D\u003Cp\u003E\u003C/p\u003E\u000D\u000D\u003Cp\u003E\u003Cb\u003ERequired Licensure, Certification:\u003C/b\u003E\u003C/p\u003E\u000D\u000D\u003Cp\u003EEPIC certification required within 90 days. Medical terminology certification required or must pass JHH medical terminology assessment with grade of 70% or complete 10\u002D12 week medical terminology course with grade of 70% within first year of employment to maintain position.\u003C/p\u003E\u000D\u000D\u003Cp\u003E\u003C/p\u003E\u000D\u000D\u003Cp\u003E\u003Cb\u003EWorking Conditions:\u003C/b\u003E\u003C/p\u003E\u000D\u000D\u003Cp\u003EWorks in a normal office environment where there are no physical discomforts due to temperature, noise, dust, etc. Work requires visual acuity. Possible exposure to communicable diseases, hazardous materials, and pharmacological agents without likelihood of harm if established health precautions are followed. Requires ability to stand, walk or sit for an extended period of time.\u003C/p\u003E\u000D\u000D\u003Cp\u003E\u003C/p\u003E\u000D\u000D\u003Cp\u003EJohns Hopkins is a Smoke – Free campus.\u003C/p\u003E\u000D\u000D\u003Cp\u003E\u003C/p\u003E \u003Cp\u003E\u0022\u003Cem\u003EJohns Hopkins Hospital is a Smoke Free Campus\u0022\u003C/em\u003E\u003C/p\u003E\u000D\u000D\u003C/div\u003E,
Website : http://www.hopkinsmedicine.org/
Johns Hopkins Medicine (JHM), headquartered in Baltimore, Maryland, is an $8 billion integrated global health enterprise and one of the leading health care systems in the United States. Johns Hopkins Medicine unites physicians and scientists of the Johns Hopkins University School of Medicine with the organizations, health professionals and facilities of The Johns Hopkins Hospital and Health System.