Company name
Humana Inc.
Location
Louisville, KY, United States
Employment Type
Full-Time
Industry
Executive, Manager
Posted on
Sep 18, 2021
Profile
Description
Responsibilities
Humana Military's Director of Billing and Enrollment will be responsible for managing a large (600 employee), primarily internal call center organization (with minimal vendor support) including managing daily call volume activities, claims, and billing and enrollment needs. In addition, the successful candidate will foster a culture that's performance based, will have strong influence over training and workforce management, and will build strong relationships with human resources and recruiting. Decisions are typically related to the implementation of new/updated programs or large-scale projects for the function and supporting technical/operational procedures and processes. Implements strategic plans, drives goals and objectives, and improves performance. Provides input into function's strategy.
Required Qualifications
Bachelor's Degree
5 or more years of experience managing large scale projects or programs
5 or more years of senior level management experience in a member driven, fee to consumer organization
Experiencing managing a performance based culture
Must be passionate about contributing to an organization focused on continuously improving consumer experience
Preferred Qualifications
Master's degree
Healthcare experience
Billing and Enrollment experience
Additional Information
Travel required: up to 25%
Primary Location - Louisville , KY or San Antonio, TX
Scheduled Weekly Hours
40
Company info
Humana Inc.
Website : http://www.humana.com