Job Details

Application Engineer

Company name
Synopsys, Inc.

San Francisco, CA

Apply for this job

15 hit(s)  



Job Description and Requirements Every software company has bugs in their code. We help those companies find the defects that cause their products to fail!

Our products involve highly-sophisticated, cutting-edge software algorithms to detect critical defects and security vulnerabilities in source code. Therefore, our technical support issues can be highly complex --- solving them requires intelligence, insight, and true technical expertise.

We are searching to find a smart, motivated Technical Support Engineer with C/C , C#, and/or Java programming experience. We want to hire people who are eager to help the best engineers from the worlds top companies (our customers) solve complex problems in their source code and development environments.

If you have this programming knowledge and a passion for helping engineers find solutions for software quality and security needs, then Synopsys is the right place for you.


The Technical Support Engineer will be responsible for resolving customer problems. In this role, you will work closely with R & D and technical support staff to provide high-quality support to our customers.

Tasks essential to this position include:

* You will be the Single Point of Contact for many of our strategic customers. You will be the customers trusted advisor and advocate, understand the customers environment and business goals and work closely with the account team when needed

* Troubleshoot incoming customer problems through email and/or phone

* Work with support team and developers to provide resolution to customer issues

* Research and respond to customer requests and provide detailed explanations to address questions and concerns from some of the worlds brightest developers and software architects

* Create knowledge items for recurring issues


* BS/BA degree in Computer Science or equivalent work experience

* Minimum 2-3 years experience in technical support and/or C/C /C# or Java programming with expert support skills

* Outstanding written and verbal communication skills

* Experience with variety of industry hardware platforms and operating systems (Linux/Unix, Windows, etc.).

* Ability to troubleshoot technical problems and demonstrate resourcefulness in obtaining necessary diagnostic information

* Ability to quickly assimilate complex problems and develop a resolution strategy

* Experience in multiple compiler environments gives you top priority in our hiring queue!

* Extensive technical expertise; the ability to solve problems and determine the root cause of issues

* Ability to use development tools, software, and advanced troubleshooting procedures. Must be able to tailor content to meet the needs of the client experience with ************** a plus

* Enjoy fast-paced, energetic environment. Entrepreneurial and results-oriented with a strong work ethic

* Can handle multiple critical client support issues and can effectively communicate this to senior management

* Smart, creative, energetic, conscientious, and enthusiastic persona

* Team player with a customer-focused attitude

Synopsys offers the most comprehensive portfolio of software security solutions in the market. We go beyond traditional testing services to help our clients identify, remediate, and prevent vulnerabilities in the applications that power their businesses. Our holistic approach to application security offers a balance of managed and professional services and products tailored to fit customers specific needs. We dont stop when the test is over. Our experts also provide remediation guidance, program design services, and training that empower customers to build and maintain secure applications.

Business Title Application Engineer

Hiring Location USA - California - San Francisco

Hire Type Employee

Job Category Engineering

Country United States

Job Type


Job Reference


Job ID


Enter your details to join Resume-Library and apply for this role


First Name

Last Name

This email already exists

Enter your password to login and apply

Forgotten your password?

Apply Now

Company info

Synopsys, Inc.
Website :

Company Profile
Synopsys, Inc. (Nasdaq:SNPS) provides products and services that accelerate innovation in the global electronics market. As a leader in electronic design automation (EDA) and semiconductor intellectual property (IP), Synopsys' comprehensive, integrated portfolio of system-level, IP, implementation, verification, manufacturing, optical and field-programmable gate array (FPGA)

Similar Jobs:
Senior Software Engineer
Location : San Francisco, CA
Who We Are Narvar offers an enterprise SaaS platform that helps leading brands and retailers build lifelong relationships with their customers beyond the “buy” button. More than 300 leading retailers worldwide–including Anthropolo...
Sr. Software Engineer - DMP
Location : San Francisco, CA
Job CategoryProducts and TechnologyJob DetailsSoftware Engineer - SMTS (DMP team) Join Salesforce and define the future of cloud computing. We deliver a scalable, high performance cloud computing platform that delights our custome...
Cybersecurity Consultant 3 - Secure Infrastructure Services in San Francisco California AT&T Security Solutions is a division of AT&T (a Fortune Global Top 10 company). AT&T is looking for an information security practitioner wit...
What I liked about the service is that it had such a comprehensive collection of jobs! I was using a number of sites previously and this took up so much time, but in joining EmploymentCrossing, I was able to stop going from site to site and was able to find everything I needed on EmploymentCrossing.
John Elstner - Baltimore, MD
  • All we do is research jobs.
  • Our team of researchers, programmers, and analysts find you jobs from over 1,000 career pages and other sources
  • Our members get more interviews and jobs than people who use "public job boards"
Shoot for the moon. Even if you miss it, you will land among the stars.
EmploymentCrossing - #1 Job Aggregation and Private Job-Opening Research Service — The Most Quality Jobs Anywhere
EmploymentCrossing is the first job consolidation service in the employment industry to seek to include every job that exists in the world.
Copyright © 2018 EmploymentCrossing - All rights reserved. 168