Graybar Services, Inc
Account Manager','!*!Graybar is looking for talented, enthusiastic people to help us maintain the highest levels of customer satisfaction in every area of our business. We are a Company that recognizes talent and provides the opportunity for training and development for your career growth.
PurposeImplement strategy for increasing sales and profits from key accounts to meet or exceed sales objectives; identify opportunities to improve productivity and lower costs. Work with other locations to satisfy customer needs, including identifying opportunities for product standardization, cost savings, and process improvement. ','!*!
Solicit new business, monitor all agreement obligations, give presentations on new products and services, and communicate same with assigned locations and accounts. Recommend changes to processes to improve cost position and profitability.
Serve as field management contact at assigned location accounts; present customer needs and concerns to appropriate employees; assist management in establishing sales and gross profit budget for assigned location(s); assist Financial Department in resolving claims and other issues.
Organize call schedule to maximize sales and reduce expenses.
Attain or exceed sales and profit budget; answer questions regarding Company products and service capabilities, pricing, status of shipments, billings, etc. Relay service needs and follow up on customer requests; authorize return goods; recommend standardization of products to drive down costs.
If primary Company contact at headquarters: maintain existing national agreements for assigned accounts, and serve as primary contact and authority on agreements for assigned accounts.
Other duties as assigned
RequirementsMinimum Job Requirements
Minimum of 1 year of experience required: One or more years' progressively more responsible sales, marketing, and/or operating experienceHigh school diploma or GED required
Preferred Job Requirements
2-3 years of experience preferred: Previous Account Representative experience preferred
Four-year degree preferred: Business degree or related major
Knowledge, Skills, AbilitiesKnowledge
Knowledge of the Company's sales, marketing, and operating processes
Knowledge of the Company's products and services
Knowledge of the customers’ business issues and concerns
Knowledge of the wholesale distribution industry
Knowledge of manufacturer product line
Interpersonal and organizational skills
Oral and written communication skills
Time management and organizational skills
Ability to make oral and written presentations to internal and external contacts
Ability to communicate effectively with internal and external customers through multiple means such as phone, email, and live discussions
Ability to work unsupervised while still performing necessary tasks
Ability to collaborate with co-workers and manufacturer representatives to identify appropriate customer strategies
Ability to respond professionally to Requests for Information (RFI) and Requests for Proposals (RFP)
Ability to negotiate and differentiate the Company's offering
Working ConditionsTraditional office environment. Occasional travel required.
EOE Minorities/Females/Protected Veterans/DisabledClick the link to view your equal employment rights (EEO Is the Law) - http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf','Wisconsin-West Allis','','','Account Manager
Graybar Services, Inc
Website : http://www.graybar.com
As a leading distributor of electrical, communications, data networking and security products, Graybar helps its customers power, network and secure their facilities with speed, intelligence and efficiency. From its humble beginnings in 1869 as Gray & Barton to becoming one of North America’s largest employee-owned companies, Graybar has a history of working to the advantage of its customers, manufacturers and employees.