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Job Details

Account Manager

Company name
Graybar Services, Inc

West Allis, WI

Apply for this job

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Account Manager','!*!Graybar is looking for talented, enthusiastic people to help us maintain the highest levels of customer satisfaction in every area of our business.  We are a Company that recognizes talent and provides the opportunity for training and development for your career growth.

PurposeImplement strategy for increasing sales and profits from key accounts to meet or exceed sales objectives; identify opportunities to improve productivity and lower costs. Work with other locations to satisfy customer needs, including identifying opportunities for product standardization, cost savings, and process improvement. ','!*!

Solicit new business, monitor all agreement obligations, give presentations on new products and services, and communicate same with assigned locations and accounts. Recommend changes to processes to improve cost position and profitability.

Serve as field management contact at assigned location accounts; present customer needs and concerns to appropriate employees; assist management in establishing sales and gross profit budget for assigned location(s); assist Financial Department in resolving claims and other issues.

Organize call schedule to maximize sales and reduce expenses.

Attain or exceed sales and profit budget; answer questions regarding Company products and service capabilities, pricing, status of shipments, billings, etc. Relay service needs and follow up on customer requests; authorize return goods; recommend standardization of products to drive down costs.

If primary Company contact at headquarters:  maintain existing national agreements for assigned accounts, and serve as primary contact and authority on agreements for assigned accounts. 

Other duties as assigned

RequirementsMinimum Job Requirements

Minimum of 1 year of experience required:  One or more years' progressively more responsible sales, marketing, and/or operating experienceHigh school diploma or GED required 

Preferred Job Requirements

2-3 years of experience preferred:  Previous Account Representative experience preferred

Four-year degree preferred:  Business degree or related major 

Knowledge, Skills, AbilitiesKnowledge

Knowledge of the Company's sales, marketing, and operating processes

Knowledge of the Company's products and services

Knowledge of the customers’ business issues and concerns

Knowledge of the wholesale distribution industry

Knowledge of manufacturer product line


Interpersonal and organizational skills

Oral and written communication skills

Computer skills

Time management and organizational skills

Analytical skills


Ability to make oral and written presentations to internal and external contacts

Ability to communicate effectively with internal and external customers through multiple means such as phone, email, and live discussions

Ability to work unsupervised while still performing necessary tasks

Ability to collaborate with co-workers and manufacturer representatives to identify appropriate customer strategies

Ability to respond professionally to Requests for Information (RFI) and Requests for Proposals (RFP)

Ability to negotiate and differentiate the Company's offering

Working ConditionsTraditional office environment.  Occasional travel required.

EOE Minorities/Females/Protected Veterans/DisabledClick the link to view your equal employment rights (EEO Is the Law) -','Wisconsin-West Allis','','','Account Manager

Company info

Graybar Services, Inc
Website :

Company Profile
As a leading distributor of electrical, communications, data networking and security products, Graybar helps its customers power, network and secure their facilities with speed, intelligence and efficiency. From its humble beginnings in 1869 as Gray & Barton to becoming one of North America’s largest employee-owned companies, Graybar has a history of working to the advantage of its customers, manufacturers and employees.

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