Job Details

Senior Mac Engineer

Company name
Nike, Inc

Location
Beaverton, OR, United States

Employment Type
Full-Time

Industry
It, Work At Home, Engineering

Posted on
Nov 18, 2020

Valid Through
Mar 03, 2021

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Job Information

Nike

Senior Mac Engineer

in

Beaverton

Oregon

As a Senior Mac Engineer, you will bring the following:

Enterprise Expertise with Apple platforms, technologies, and services, 5 years on macOS, 2 years with iOS.

Strong working knowledge, demonstrated experience, and current certification on modern device management tools such as JAMF Pro or AirWatch Workspace One.

Success in deploying, supporting, and administering large implementations of Macs

Ability to triage, troubleshoot and fix problems, using vendor and third-party tools, and provide guidance to support teams where required

Strong working knowledge of ServiceNow for ticket management and Jira for agile/lean project management

Ability to support working during WHQ normal business hours (8 AM PST – 5 PM PST) and after hours on-call support when necessary to solve high profile issues or complete critical path projects.

Proven ability to keep up with new technology and recommend hardware or software standards for global enterprise environments

Research-oriented and methodical approach to solutioning

Accountability and end-to-end ownership of solution or task

Strong written and verbal communication skills.

Bachelor’s degree in Computer Science, Information Systems, or other relevant subject area; 4 additional years’ experience in lieu of a degree

Able to work remotely from home as needed

Able to travel domestically or internationally on occasion

Able to pass a 7-year background investigation

As our Senior Mac Engineer, you will be responsible for the engineering and support of our Mac platform, approximately 20,000 devices globally. You will also be responsible for maintaining our Jamf Mobile Device Management platform and integrations, packages and scripts, configuration profiles and polices, and global provisioning configuration. Your responsibilities would include:

MacOS Platform Administration and Support

Jamf Mobile Device Management (MDM) Administration

Apple Business Manager (ABM) Administration

Hardware or Software Evaluations and Proof of Concepts

Develop and Maintain Mac Hardware Standards

Develop and Maintain macOS Packages for Deployment

Develop and Maintain macOS Deployment Scripts (Bash, Python)

Develop and Maintain macOS Configuration Profiles

Maintain MacOS Patching to Security Standards

Maintain Mac Application Patching to Business Partner Standards

Maintain Mac Self Service Application Catalog

Maintain Documentation in Mac Knowledge Repository

Conduct UAT, Pilot, and Production Rollouts

Problem Management and Incident Consulting

Root Cause Analysis and Escalations

WHO WILL YOU WORK WITH:

You would be joining the Nike Enterprise Mac and Mobility team, based out of Nike World Headquarters in Beaverton, OR. We are part of Core Engineering Services in Global Technology. We are a team of diverse and talented engineers who are passionate about Apple and Mobile Technologies, and experts at Mobile Device Management at scale. Our Apple platform is large (100,000 devices) and our solutions are used heavily in our Corporate Campus and Retail Store locations globally. In addition to working with a talented core team, you will represent the Mac platform and Enterprise Mac & Mobility team in discussions with the business and key partners including:

Mac and Mobility Engineering Operations Team

Corporate Information Security Team

Infrastructure Engineering Team

End User Services Team

Nike Retail Store Operations Team

Vendor Partners (Apple, Jamf, Microsoft, etc.)

NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, or disability. NIKE is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 1 503-671-4156 and let us know the nature of your request, your location and your contact information.

Company info

Nike, Inc
Website : https://www.nike.com

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