Washington, DC, United States
It, Quality, Security Clearance
Jun 08, 2021
Sep 21, 2021
Olgoonik is an Equal Opportunity Employer - EEO AA M/F/Vet/Disability
The Systems Operations Administrator reports to the Systems Operations Program Manager and performs specialized systems administrative functions in support of an enterprise integrated security management system and provides customer support services to system users, employees, and visitors.
Process applicants for ID cards
Process ID card applications
Perform quality control checks
Process access control requests
Prepare system generated reports
Prepare status reports
Provide customer service support
Identify and resolve basic ID card problems
Identify and resolve access control problems
Other duties as assigned
There are no supervisory responsibilities associated with this position.
Education and/or Experience:
High School diploma or equivalent
1 year of general customer service experience
Minimum 1 years of clerical and data entry experience
Knowledge, Skills, and Abilities:
Good working knowledge of Microsoft Windows Applications/Programs
Good oral and written communication skills
Ability to follow oral and written instructions
Ability to perform work with minimal supervision
Ability to establish and maintain effective working relationships
Certificates, Licenses, Registrations:
SECRET Level Required
Must have a current US Government SECRET Personnel Security Clearance or be able to successfully complete a U.S. government administered Investigation.
Must be a U.S. Citizen.
Must also be able to maintain a US Government SECRET clearance.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is required to be able to occasionally stand; walk; sit; use hands and/or fingers to handle, or feel objects, tools or controls; operate office equipment, reach with hands and arms; climb stairs; balance; stoop; kneel; talk or hear; taste or smell. The employee must occasionally lift and or move up to 25 pounds.
General office environment.
Website : http://www.olgoonik.com/