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Job Details

Data Center Technician Day

Company name
Oracle Corporation

Location
Ashburn, VA, United States

Employment Type
Full-Time

Industry
It, Bluecollar

Posted on
May 21, 2020

Valid Through
Sep 03, 2020

Apply for this job






Profile

Data Center Technician (Day)','20000EW6','','English','English','!*!Oracle Cloud Infrastructure (OCI)

Data Center Technician 

Location: Ashburn VA, USA

 

Day Shift: Rotating Day shift

schedule to cover 24/7 data center operations

 

An Oracle Datacenter Technician will perform key roles to delivering core

infrastructure & foundational technologies within the OCI data center

environments. As a skilled technician on a wide range of data center systems,

you understand which issues to escalate to the appropriate internal OCI groups.

You perform repairs, installation and monitoring for your data center spaces.

You understand all aspects of the equipment you support and you keep learning

to drive performance improvement of the hardware. You know how to take action

when appropriate and escalate when required. You are able to take direction

when it is given, paying attention to all details involved. Expected to improve

current processes and introduce automation with aim towards

simplification. 

 

 

Daily Job Duties:

·      

Hardware installation

& decommission of enterprise servers and cabling infrastructure.

·      

Troubleshooting and

repair of data center hardware and networking infrastructure.

·      

Rack and stack of data

center equipment, including but not limited to servers, networking devices,

monitoring systems and other equipment.

·      

Rack installation

including putting racks in place, cabling, power up and handoff of servers to

internal provisioning teams.

·      

Monitoring of DC

environments using monitoring tools

·      

Monitoring and respond

in a ticketing environment that is used and monitored by multiple internal

Oracle Cloud service owners and teams.

·      

Documentation of

activities and create/modify SOPs

·      

Decommission life

cycle of data center hardware

·      

Inventory process,

order replacement parts and return failed parts as required.

·      

Structured cabling,

labelling and troubleshooting of fiber/copper/telecom cables.

·      

System power supplies

and cabling install, troubleshooting and repair

·      

You should able to

execute small projects on your own and work with your manager in planning and

executing larger local projects. 

 

Responsibilities:

·      

Show professionalism

on your daily data center routine activities for a shift in a 24/7/365 working

environment

·      

Be able to work on a

shift schedule that rotates (4 days one week, 3 days following week, 12 hour

shifts). Includes weekends and holidays.

·      

Be punctual in

arriving for shifts on time and provide proper handover reports after shift to

the next team member(s).

·      

Receive/ship data

center equipment as needed.

·      

Install, Remove,

Troubleshoot hardware in data centers racks without disturbing other hardware

and critical infrastructure on site.

·      

Maintain asset

inventory and update internal application as needed.

·      

Be accessible via cell

phone and willing to work on onsite emergency as needed.

·      

Participate and

complete training that aligns with corporate objectives to bridge skill gaps

and learn new relevant technologies.

·      

Act with in Service

Level Agreements (SLA) on the tickets assigned to you in your space.

 

Requirements:

Knowledge

of server/storage/network hardware.

Excellent

time management skills.

Detail-oriented

with excellent organizational skills.

Be

a good team player.

Strong

interest in learning new DC concepts.

Dependable

and trustworthy.

Process

oriented.

Must

be able to lift 75 lbs.

Strong

verbal and written communication skills

 

Required Skills

2

years Working in an IT environment.

Troubleshooting

Experience on servers, networking devices and IT equipment.

Inventory

management experience. Ordering, receiving and shipping server parts.

Ability

to prioritize work based on business needs and urgency.

Ability

to communicate and write effectively in both verbal and written

communication mediums.

Experience

taking oncall shifts and ability to respond to critical events as needed.

Experience

escalating issues to Sr onsite staff and management as needed.

IT

Hardware Concepts knowledge:

RAID

SAN

X86

Architecture

SCIS

Linux/Unix

Boot

Process

GRUB/LILO

File

Systems

Network

Device configuration

Directory

Structure

Preferred

Qualifications

2-year

or 4-year degree or relevant work experience

2

Years of Data Center Experience

Linux

administration knowledge/Ability to run Linux commands

Data

center networking knowledge.

Experience

in Data Center Infrastructure projects.

1

year experience in Structured Cabling Copper/Fiber and testing of cables.

1

year experience in Cooling and Electrical systems concepts inside the

data center.

Experience

in repairing and working on Sun servers is nice to have but not required.

','!*!Define, design, and implement network communications and solutions within a fast-paced, leading edge database/applications company. Perform performance trend analysis and manage the server/network capacity. React to potential problems using automation, scheduling, and monitoring tools -- escalating to management where appropriate. Participate in configuration and implement technical solutions to enhance and/or troubleshoot the system. Responsible for support documentation as well. Duties and tasks are standard with some variation. Completes own role largely independently within defined policies and procedures. 2-4 years of related experience in a medium to large network distributed and computing environment. BS in Computer Science or related field.Oracle is an Affirmative Action-Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans status, age, or any other characteristic protected by law.

','Information Technology','','US-VA,Virginia-Ashburn','','','Regular Employee Hire','Oracle','Data Center Technician (Day)

Company info

Oracle Corporation
Website : http://www.oracle.com

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