Job Details

Dir Process Improvement

Company name
Anthem, Inc.

Saint Paul, MN

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Anthem, Inc. is the nation's leading health benefits company serving the needs of approximately 40 million medical members nationwide.

Your Talent. Our Vision.

 At  Anthem, Inc.,

 the Government Business Division is focused on serving Medicaid, Medicare and uninsured individuals. Our commitment and focus on government health programs is the foundation upon which we’re creating better care for our members, greater value for our customers and better health for our communities. Join us and together we will  drive the future of health care.

Join one of the fastest growing businesses in a company with the largest and most successful Medicaid business in the nation. The associate in this position will be supporting members enrolled in the Minnesota Medicaid Program.

Position will be located in Eagan, Minnesota

Responsible for developing and implementing process improvement efforts to improve performance.

 Essential duties may include but not limited to:

 Identifies impacts to business area;

 Contributes to and helps identify business issues, business risks and identifies business tasks for improvement of processes.

 Accountable for documenting business requirements, modifying business workflows, coordinating with Technical Project Lead for development of the testing strategy, ensuring completion of user acceptance testing, developing training and compiling reports in documentation of changes and their impact to the business unit. 

Supports Business Program Manager in the development and maintenance of business implementation strategy, business continuity plans and monitors post-implementation outcomes.

Coordinates with other leadership across the business unit in response to escalated business needs.

 Performs other duties as assigned.

 Management responsibilities include hiring, training, coaching, counseling and evaluating performance of direct reports

Job requirements

BA/BS required MBA preferred.

 5 years business management experience in the planning and delivery of significant, large-scale process engineering and performance improvement initiatives required.

 Demonstrated ability to communicate, purpose and introduce new ideas and champion them to others required.

 Ability to motivate entire units or organizations required. Demonstrated project management and leadership skills with the ability to plan, control, and delegate required.

 Ability to independently manage multiple, competing responsibilities required.

 Certification in process improvement, process design or project management preferred.

 Excellent oral, written, and interpersonal communication and negotiation skills required.

 Excellent analytical ability, strategic planning, organizational, managerial and leadership skills required.

Ability to respond to a business need quickly and efficiently with minimal advanced notice. 

Strong PC Capabilities required. Project management skills required. PMI preferred. Ability to travel may be required.

Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and is a 2017 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at EOE. M/F/Disability/Veteran.

Company info

Anthem, Inc.
Website :

Company Profile
The company was formed when WellPoint Health Networks Inc. and Anthem, Inc. merged in 2004 to become the nation's leading health benefits company. The parent company originally assumed the WellPoint, Inc. name at the time of the merger. In December 2014, WellPoint, Inc. changed its corporate name to Anthem, Inc. The Anthem brand is built on a foundation of trust – it’s the name consumers are most familiar with as a trusted health care partner through our affiliated health plans. Anthem, Inc. is one of the largest health benefits companies in the United States. Through its affiliated health plans, Anthem companies deliver a number of leading health benefit solutions through a broad portfolio of integrated health care plans and related services, along with a wide range of specialty products such as life and disability insurance benefits, dental, vision, behavioral health benefit services, as well as long term care insurance and flexible spending accounts. Headquartered in Indianapolis, Indiana, Anthem, Inc. is an independent licensee of the Blue Cross and Blue Shield Association serving members in California, Colorado, Connecticut, Georgia, Indiana, Kentucky, Maine, Missouri, Nevada, New Hampshire, New York, Ohio, Virginia and Wisconsin; and specialty plan members in other states.

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