Workplace Specialist

Profile

What We’re Looking For:

Under general supervision, the Workplace Specialist at 2U will assist the Workplace Manager with monitoring the day to day operations of the facilities. This position requires effective decision making, multitasking, operative communication with management and staff and the ability to work in a high pace environment. This position performs facilities operational duties such as assisting in events, space, and vendor management.

The Workplace Specialist supports the Workplace Manager across various projects to ensure proper execution.

Proof of COVID-19 vaccination is required for non-remote incumbents who accept this job.

Responsibilities Include, But Are Not Limited To:

Maintenance Support

Schedules maintenance or requests services from building vendors (Furniture, HVAC, electricians, etc.) and

verifies completion of maintenance and repair services to satisfaction

Ensure employee satisfaction with delivery of facility management services and provide a lead role in monitoring and increasing customer satisfaction

Project Management

Support the Workplace Manager in the implementation of short and long-term projects for the client

Assist in the development and implementation of strategic tactical plans

Operation Support

Maximize utilization of supplies and inventory, preferred vendors/contractors

Source local services and goods needed to perform day to day operations through 3rd party suppliers. This includes writing contract, obtaining necessary

vendor set up forms and reviewing certificate of insurance for compliance

Support Workplace Manager in reviewing and overseeing daily operations to completion

Supports the Workplace manager with the management of the location’s Emergency Response Plan

Serves as the point of contact for the Workplace team and the Executive Support team

Space Planning

Works with Workplace Manager to oversee space planning

operations

Event Management Support

Oversees the location’s operation of internal and external events to successful completion

Other duties as assigned

Things That Should Be In Your Background:

Bachelor’s degree preferred

3-5 years of customer service experience

Experience in an office environment required

Facilities operations and maintenance knowledge required

Other Attributes That Will Help You In This Role:

A positive attitude and a teamwork mentality

Excellent work ethic

Good organization skills

Good written and oral communication skills

Eye for detail and creativity

Ability to work in a fast-paced environment

Flexible and able to multitask, adjust priorities as needed within a collaborative environment

Working Conditions

Flexible working schedule, ad hoc travel

Physical Requirements

Ability to lift up to 50lbs

Management Responsibilities

No Direct Reports

About 2U Inc. (NASDAQ: TWOU)

2U is comprised of 3 lines of business: Graduate Degree Programs, Short Course, and Boot Camps. Going beyond traditional learning management systems, we use tech, people, and data to help top universities and enterprise organizations transform in the digital era—and eliminate the back row in higher ed. We support lifelong learning which means thinking beyond a single degree. It means finding ways for students to gain the skills they need to change careers, evolve their expertise, and meet the challenges of the changing world head-on. We help our partners fill those needs—developing new digital education technologies and offerings capable of supporting students at different points in their lives. Whether they need a simple refresher, to learn something new, or to change their career trajectories completely, our partners are there to help them succeed. Together with our partners, 2U has positively transformed the lives of more than 275,000 students and lifelong learners.

2U Diversity and Inclusion Statement

At 2U, we are committed to creating and sustaining a culture that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities of our employees. We strive to offer a workplace where every employee feels empowered by the ways in which we are different, as well as the ways in which we are the same.

Benefits & Culture

Working at 2U means working with individuals that are passionate and mission driven. We collaborate on tough problems to deliver the best outcomes for our partners, students, and each other. You will find team members working together in our open office spaces, gathered in the kitchen grabbing a snack, or taking a break in our game rooms.

2U offers a comprehensive benefits package:

Medical, dental, and vision coverage

Life insurance, disability and 401(k)

Unlimited snacks and drinks

Generous paid leave policies including unlimited PTO

Additional time off benefits include: volunteer days, parental leave, and a company-wide winter break

To learn more, visit 2U.com. #NoBackRow

Note: The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay.

Company info

2U, Inc
Website : http://2u.com