Operations Manager II

Profile

Aon is looking for an Operations Manager IIJob Description Summary:We are looking for am Operations Manager II in our Fort Wayne, IN office!This position is accountable for managing and coordinating all functions of operations within the division. The primary responsibilities are to manage the operations staff, ensure timeliness and accuracy of policy issuance and Documaker processing within the business unit, and to review and communicate written, verbal and electronic information needed to effectively and efficiently perform issuance functions. This is a senior level operations position and is a liaison to management and other service units.Job Responsibilities: Create an atmosphere of teamwork and trust where employees can work together and build a strong team.Provide employees with the tools needed to be successful at their jobs.Provide leadership skills that inspire performance and motivate employees to do their best.Maintain the highest levels of employee job satisfaction.Identify performance expectations and annual objectives based on key components of the job. Develop career plans with our employees using the Aon Performance Management Process.Monitor electronically and manually employee attendance records.Manage and supervise exempt and non exempt employees on a daily basis.Responsible for hiring, disciplinary actions and termination process.Serve as liaison between K&K and Aon Service Center.Monitor all aspects of customer service objectives and maintain the highest levels of quality and customer satisfaction.Responsible for workflows, customer service standards, communication between business units, and the continuous improvement of these functions.Perform miscellaneous duties as assigned.You Bring Knowledge and ExpertiseRequired Experience:5 years related experience in the insurance industry or a related field.Strong knowledge of Microsoft Windows applications.Ability to prioritize with strong organizational and multi-tasking skills.Excellent oral and written communication skills.Education:High School Diploma or GEDAssociate Degree in Management and/or equivalent in business experienceWe offer youA competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; medical, dental and vision insurance, various types of leaves of absence, paid time off, including sick days and vacation days, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits are governed by the applicable plan documents and policies.Our Colleague Experience:From helping clients gain access to capital after natural disasters, to creating access to health care and retirement for millions, Aon colleagues empower results for our clients, communities, and each other every day. They make a difference, work with the best, own their potential, and value one another. This is the Aon Colleague Experience, defining what it means to work at Aon and realizing our vision of empowering human and economic possibility. To learn more visit Aon Colleague Experience.About Aon:Aon plc (NYSE:AON) is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance. Aon provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, or domestic partner status. Aon is committed to a diverse workforce and is an affirmative action employer. People with criminal histories are encouraged to apply. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. 2512622,qualifications:UNAVAILABLE,responsibilities:Aon is looking for an Operations Manager IIJob Description Summary:We are looking for am Operations Manager II in our Fort Wayne, IN office!This position is accountable for managing and coordinating all functions of operations within the division. The primary responsibilities are to manage the operations staff, ensure timeliness and accuracy of policy issuance and Documaker processing within the business unit, and to review and communicate written, verbal and electronic information needed to effectively and efficiently perform issuance functions. This is a senior level operations position and is a liaison to management and other service units.Job Responsibilities: Create an atmosphere of teamwork and trust where employees can work together and build a strong team.Provide employees with the tools needed to be successful at their jobs.Provide leadership skills that inspire performance and motivate employees to do their best.Maintain the highest levels of employee job satisfaction.Identify performance expectations and annual objectives based on key components of the job. Develop career plans with our employees using the Aon Performance Management Process.Monitor electronically and manually employee attendance records.Manage and supervise exempt and non exempt employees on a daily basis.Responsible for hiring, disciplinary actions and termination process.Serve as liaison between K&K and Aon Service Center.Monitor all aspects of customer service objectives and maintain the highest levels of quality and customer satisfaction.Responsible for workflows, customer service standards, communication between business units, and the continuous improvement of these functions.Perform miscellaneous duties as assigned.You Bring Knowledge and ExpertiseRequired Experience:5 years related experience in the insurance industry or a related field.Strong knowledge of Microsoft Windows applications.Ability to prioritize with strong organizational and multi-tasking skills.Excellent oral and written communication skills.Education:High School Diploma or GEDAssociate Degree in Management and/or equivalent in business experienceWe offer youA competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; medical, dental and vision insurance, various types of leaves of absence, paid time off, including sick days and vacation days, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits are governed by the applicable plan documents and policies.Our Colleague Experience:From helping clients gain access to capital after natural disasters, to creating access to health care and retirement for millions, Aon colleagues empower results for our clients, communities, and each other every day. They make a difference, work with the best, own their potential, and value one another. This is the Aon Colleague Experience, defining what it means to work at Aon and realizing our vision of empowering human and economic possibility. To learn more visit Aon Colleague Experience.About Aon:Aon plc (NYSE:AON) is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance. Aon provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, or domestic partner status. Aon is committed to a diverse workforce and is an affirmative action employer. People with criminal histories are encouraged to apply. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.,skills:UNAVAILABLE,workHours:UNAVAILABLE,jobBenefits:UNAVAILABLE,datePosted:2022-08-03T21:12:00 0000,employmentType:FULL_TIME,educationRequirements:UNAVAILABLE,salaryCurrency:USD,baseSalary:{@type:MonetaryAmount,currency:USD,value:{@type:QuantitativeValue,value:0,minValue:0,maxValue:0,unitText:YEAR}},validThrough:2023-08-03T21:40:52.000Z,industry:UNAVAILABLE,hiringOrganization:{@type:Organization,name:Aon Corporation,sameAs:https://jobs.aon.com,logo:https://assets.jibecdn.com/prod/aon/0.0.47/assets/brands/https://aon.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=1134557&hashed=154379},jobLocation:{@type:Place,address:{@type:PostalAddress,addressLocality:Fort Wayne,addressRegion:Indiana,streetAddress:1712 Magnavox Way,postalCode:46804,addressCountry:United States}}}

Company info

Aon PLC.
Website : http://www.aon.com