Job Details

NOC SUTS Coordinator Full-Time NOC/Mon-Fri - Behavioral Health 353

Location
San Jose, CA, United States

Posted on
May 28, 2021

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u003cpu003eFounded in 1965, Telecare is a rapidly growing mental health care company dedicated to making a difference for our clients, the community, and our employees. We offer an array of mental health services to adults with serious mental illness. We partner with public sector entities and behavioral health organizations and have over 155 programs and over 4,300 employees across the country. And weu0027re growing all the time! When you work at Telecare, you help to empower thousands of individuals every day in their journeys of recovery.u003cstrongu003eu0026nbsp;u003c/strongu003eu003c/pu003enu003cpu003eu003cspanu003eThe Muriel Wright Recovery Center SUTS helps people with active substance use issues to transition out of jail more effectively and begin the recovery process in a supportive environment. All services are mental health-informed, using approaches such as Motivational Interviewing and Stages of Change to help engage people in treatment. SUTS services are heavily group-based to build community and support, and are based on the Integrated Dual Disorder Treatment (IDDT) curriculum, a SAMSHA Evidence-Based Practice. Additional services include Medication Assisted Treatment (MAT), relapse prevention, physical health screenings, etc.u0026nbsp; The Muriel Wright Recovery Center SUTS program is an ASAM Level 3.1 service and is operated under contract with Santa Clara County Behavioral Health Services Department.u003c/spanu003eu003c/pu003enu003cpu003eu003cstrongu003eEmployment Status:u0026nbsp;u003c/strongu003eu003cspanu003eu0026nbsp;u003c/spanu003eFull-Timeu003c/pu003enu003cpu003eu003cstrongu003eShift:u0026nbsp;u0026nbsp;u003c/strongu003eNOC 11:00 pm - 7:30 amu003c/pu003enu003cpu003eu003cstrongu003eDays:u0026nbsp;u003c/strongu003eu003cspanu003eu0026nbsp;Monday - Fridayu003c/spanu003eu003c/pu003enu003cpu003eu003cspan style=u0022color: #000000;u0022u003eu003cstrongu003eu003cspanu003ePOSITION SUMMARYu003c/spanu003eu003c/strongu003eu003c/spanu003eu003c/pu003enu003cpu003eu003cspan style=u0022color: #000000;u0022u003eu003cspanu003eThe u003c/spanu003eu003cspanu003eSUTS Coordinator provides daily care and support to members served and promote a positive treatment experience. The coordinators serve as liaisons between member served, their families, medical and mental health practitioners, and criminal justice agencies. u003c/spanu003eu003c/spanu003eu003c/pu003enu003cpu003eu003cstrong style=u0022color: #000000;u0022u003eu003cspanu003eESSENTIAL FUNCTIONSu003c/spanu003eu003c/strongu003eu003c/pu003enu003cp style=u0022margin-left: 27.0pt;u0022u003eu003cspan style=u0022color: #000000;u0022u003eu003cspanu003eu0026middot;u003cspanu003eu0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp; u003c/spanu003eu003c/spanu003eu003cspanu003eDemonstrates the Telecare mission, purpose, values, and beliefs in everyday language and contact with the internal and external stakeholdersu003c/spanu003eu003c/spanu003eu003c/pu003enu003cp style=u0022margin-left: 27.0pt;u0022u003eu003cspan style=u0022color: #000000;u0022u003eu003cspanu003eu0026middot;u003cspanu003eu0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp; u003c/spanu003eu003c/spanu003eu003cspanu003eEnsures safety of members served through monitoring and observation of irregularities and ongoing member served needs and by completing related documentation (e.g., communication logs) u003c/spanu003eu003c/spanu003eu003c/pu003enu003cp style=u0022margin-left: 27.0pt;u0022u003eu003cspan style=u0022color: #000000;u0022u003eu003cspanu003eu0026middot;u003cspanu003eu0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp; u003c/spanu003eu003c/spanu003eu003cspanu003eDocuments members served movement in and out of the facility by verifying approved passes and providing transportation resources to and from appointmentsu003c/spanu003eu003c/spanu003eu003c/pu003enu003cp style=u0022margin-left: 27.0pt;u0022u003eu003cspan style=u0022color: #000000;u0022u003eu003cspanu003eu0026middot;u003cspanu003eu0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp; u003c/spanu003eu003c/spanu003eu003cspanu003eAssists in the welcoming, admissions, and discharge processes including completing intake documentation and discharge paperworku003c/spanu003eu003c/spanu003eu003c/pu003enu003cp style=u0022margin-left: 27.0pt;u0022u003eu003cspan style=u0022color: #000000;u0022u003eu003cspanu003eu0026middot;u003cspanu003eu0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp; u003c/spanu003eu003c/spanu003eu003cspanu003eAssists with outings for members served by driving Program van and/or own vehicleu003c/spanu003eu003c/spanu003eu003c/pu003enu003cp style=u0022margin-left: 27.0pt;u0022u003eu003cspan style=u0022color: #000000;u0022u003eu003cspanu003eu0026middot;u003cspanu003eu0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp; u003c/spanu003eu003c/spanu003eu003cspanu003eConducts regular rounds of the facility, ensuring member served safety and program participationu003c/spanu003eu003c/spanu003eu003c/pu003enu003cp style=u0022margin-left: 27.0pt;u0022u003eu003cspan style=u0022color: #000000;u0022u003eu003cspanu003eu0026middot;u003cspanu003eu0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp; u003c/spanu003eu003c/spanu003eu003cspanu003eAssists with medication monitoring as assignedu003c/spanu003eu003c/spanu003eu003c/pu003enu003cp style=u0022margin-left: 27.0pt;u0022u003eu003cspan style=u0022color: #000000;u0022u003eu003cspanu003eu0026middot;u003cspanu003eu0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp; u003c/spanu003eu003c/spanu003eu003cspanu003eEnsures members served are engaged in the program schedule and structureu003c/spanu003eu003c/spanu003eu003c/pu003enu003cp style=u0022margin-left: 27.0pt;u0022u003eu003cspan style=u0022color: #000000;u0022u003eu003cspanu003eu0026middot;u003cspanu003eu0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp; u003c/spanu003eu003c/spanu003eu003cspanu003eAssists members served with their needs and refers them to their counselor for clinical supportu003c/spanu003eu003c/spanu003eu003c/pu003enu003cp style=u0022margin-left: 27.0pt;u0022u003eu003cspan style=u0022color: #000000;u0022u003eu003cspanu003eu0026middot;u003cspanu003eu0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp; u003c/spanu003eu003c/spanu003eu003cspanu003eAssists members served with scheduling and transportation to appointments both on and off site with doctors, family and social service agenciesu003c/spanu003eu003c/spanu003eu003c/pu003enu003cp style=u0022margin-left: 27.0pt;u0022u003eu003cspan style=u0022color: #000000;u0022u003eu003cspanu003eu0026middot;u003cspanu003eu0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp; u003c/spanu003eu003c/spanu003eu003cspanu003eMonitors and assists members served at mealtimeu003c/spanu003eu003c/spanu003eu003c/pu003enu003cp style=u0022margin-left: 27.0pt;u0022u003eu003cspan style=u0022color: #000000;u0022u003eu003cspanu003eu0026middot;u003cspanu003eu0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp; u003c/spanu003eu003c/spanu003eu003cspanu003eAttends and participates in community meetings and groupsu003c/spanu003eu003c/spanu003eu003c/pu003enu003cp style=u0022margin-left: 27.0pt;u0022u003eu003cspan style=u0022color: #000000;u0022u003eu003cspanu003eu0026middot;u003cspanu003eu0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp; u003c/spanu003eu003c/spanu003eu003cspanu003eCollects urine samples from members served, as assigned u003c/spanu003eu003c/spanu003eu003c/pu003enu003cp style=u0022margin-left: 27.0pt;u0022u003eu003cspan style=u0022color: #000000;u0022u003eu003cspanu003eu0026middot;u003cspanu003eu0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp; u003c/spanu003eu003c/spanu003eu003cspanu003eHelps create a recovery environment through interactions with staff and members servedu003c/spanu003eu003c/spanu003eu003c/pu003enu003cp style=u0022margin-left: 27.0pt;u0022u003eu003cspan style=u0022color: #000000;u0022u003eu003cspanu003eu0026middot;u003cspanu003eu0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp; u003c/spanu003eu003c/spanu003eu003cspanu003eDemonstrates knowledge of CPI principles and techniquesu003c/spanu003eu003c/spanu003eu003c/pu003enu003cp style=u0022margin-left: 27.0pt;u0022u003eu003cspan style=u0022color: #000000;u0022u003eu003cspanu003eu0026middot;u003cspanu003eu0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp; u003c/spanu003eu003c/spanu003eu003cspanu003eMay conduct individual, group, and family sessions per contractual obligationsu003c/spanu003eu003c/spanu003eu003c/pu003enu003cp style=u0022margin-left: 27.0pt;u0022u003eu003cspan style=u0022color: #000000;u0022u003eu003cspanu003eu0026middot;u003cspanu003eu0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp; u003c/spanu003eu003c/spanu003eu003cspanu003eAdheres to 42 CFR policies and all other Telecare policies and proceduresu003c/spanu003eu003c/spanu003eu003c/pu003enu003cp style=u0022margin-left: 27.0pt;u0022u003eu003cspan style=u0022color: #000000;u0022u003eu003cspanu003eu0026middot;u003cspanu003eu0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp; u003c/spanu003eu003c/spanu003eu003cspanu003eMust evade members served in the event of assaultive behavior and pass assault crisis/crisis prevention trainingu003c/spanu003eu003c/spanu003eu0026nbsp;u003c/pu003enu003cpu003eu003cspan style=u0022color: #000000;u0022u003eDuties and responsibilities may be added, deleted and/or changed at the discretion of management.u003c/spanu003eu003c/pu003enu003cpu003eu003cspan style=u0022color: #000000;u0022u003eu003cstrongu003eu003cspanu003eQUALIFICATIONSu003c/spanu003eu003c/strongu003eu003c/spanu003eu003c/pu003enu003cpu003eu003cspan style=u0022color: #000000;u0022u003eu003cstrongu003eu003cspanu003eRequired: u003c/spanu003eu003c/strongu003eu003c/spanu003eu003c/pu003enu003cp style=u0022margin-left: 27.0pt;u0022u003eu003cspan style=u0022color: #000000;u0022u003eu003cspanu003eu0026middot;u003cspanu003eu0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp; u003c/spanu003eu003c/spanu003eu003cspanu003eHigh school diploma or G.E.D. u003c/spanu003eu003c/spanu003eu003c/pu003enu003cp style=u0022margin-left: 27.0pt;u0022u003eu003cspan style=u0022color: #000000;u0022u003eu003cspanu003eu0026middot;u003cspanu003eu0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp; u003c/spanu003eu003c/spanu003eu003cspanu003eRegistered Alcohol and Drug Technician (RADT) as approved by DHCS the Department of Health Care Services (DHCS) and the National Commission for Certifying Agencies (NCCA) u003c/spanu003eu003c/spanu003eu003c/pu003enu003cp style=u0022margin-left: 27.0pt;u0022u003eu003cspan style=u0022color: #000000;u0022u003eu003cspanu003eu0026middot;u003cspanu003eu0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp; u003c/spanu003eu003c/spanu003eu003cspanu003eDemonstrated sensitivity to behavioral health issues and multi-cultural populations (e.g., exposure through family relationships, volunteering, or other previous experience(s) or coursework)u003c/spanu003eu003c/spanu003eu003c/pu003enu003cp style=u0022margin-left: 27.0pt;u0022u003eu003cspan style=u0022color: #000000;u0022u003eu003cspanu003eu0026middot;u003cspanu003eu0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp; u003c/spanu003eu003c/spanu003eu003cspanu003eStrong focus and passion to provide excellent customer serviceu003c/spanu003eu003c/spanu003eu003c/pu003enu003cp style=u0022margin-left: 27.0pt;u0022u003eu003cspan style=u0022color: #000000;u0022u003eu003cspanu003eu0026middot;u003cspanu003eu0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp; u003c/spanu003eu003c/spanu003eu003cspanu003eMust be at least 18 years of ageu003c/spanu003eu003c/spanu003eu003c/pu003enu003cp style=u0022margin-left: 27.0pt;u0022u003eu003cspan style=u0022color: #000000;u0022u003eu003cspanu003eu0026middot;u003cspanu003eu0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp; u003c/spanu003eu003c/spanu003eu003cspanu003eMust be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment u003c/spanu003eu003c/spanu003eu003c/pu003enu003cp style=u0022margin-left: 27.0pt;u0022u003eu003cspan style=u0022color: #000000;u0022u003eu003cspanu003eu0026middot;u003cspanu003eu0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp; u003c/spanu003eu003c/spanu003eu003cspanu003eAll opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driveru0026rsquo;s license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may applyu003c/spanu003eu003c/spanu003eu003c/pu003enu003cpu003eu003cspan style=u0022color: #000000;u0022u003eu003cstrongu003eu003cspanu003ePreferred: u003c/spanu003eu003c/strongu003eu003c/spanu003eu003c/pu003enu003cp style=u0022margin-left: 27.0pt;u0022u003eu003cspan style=u0022color: #000000;u0022u003eu003cspanu003eu0026middot;u003cspanu003eu0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp; u003c/spanu003eu003c/spanu003eu003cspanu003eOne (1) year practical experience in drug and alcohol or mental health field preferred; internship, employment, or volunteer worku003c/spanu003eu003c/spanu003eu003c/pu003enu003cpu003eu003cspan style=u0022color: #000000;u0022u003eu003cstrongu003eu003cspanu003eSKILLSu003c/spanu003eu003c/strongu003eu003c/spanu003eu003c/pu003enu003cp style=u0022margin-left: 27.0pt;u0022u003eu003cspan style=u0022color: #000000;u0022u003eu003cspanu003eu0026middot;u003cspanu003eu0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp; u003c/spanu003eu003c/spanu003eu003cspanu003eExcellent written and verbal communication skills and demonstrated ability to work effectively within a team as well as aloneu003c/spanu003eu003c/spanu003eu003c/pu003enu003cp style=u0022margin-left: 27.0pt;u0022u003eu003cspan style=u0022color: #000000;u0022u003eu003cspanu003eu0026middot;u003cspanu003eu0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp; u003c/spanu003eu003c/spanu003eu003cspanu003eBasic computer skills (Office Suite u0026ndash; Word, Excel, Outlook, and Internet search engines)u003c/spanu003eu003c/spanu003eu003c/pu003enu003cp style=u0022margin-left: 27.0pt;u0022u003eu003cspan style=u0022color: #000000;u0022u003eu003cspanu003eu0026middot;u003cspanu003eu0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp; u003c/spanu003eu003c/spanu003eu003cspanu003eUnderstands assessment tools and Harm Reduction Modelu003c/spanu003eu003c/spanu003eu003c/pu003enu003cpu003eu003cspan style=u0022color: #000000;u0022u003eu003cstrongu003eu003cspanu003ePHYSICAL DEMANDSu003c/spanu003eu003c/strongu003eu003c/spanu003eu003c/pu003enu003cpu003eu003cspan style=u0022color: #000000;u0022u003eu003cspanu003eThe physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.u003c/spanu003eu003c/spanu003eu003c/pu003enu003cpu003eu003cspan style=u0022color: #000000;u0022u003eThe employee is occasionally required to sit, bend, squat, kneel, crawl, twist, push, pull, lift, and carry items weighing 25 pounds or less as well as to frequently walk, stand, twist, reach, and do simple and power grasping. The position requires manual deviation, repetition, and dexterity, as well as driving, exposure to uneven walking ground, and hazardous exposure (blood borne pathogens, hospital waste, chemicals, and infections). u003c/spanu003eu003c/pu003enu003cpu003eu003cspan style=u0022color: #000000;u0022u003eu003cspanu003eu0026nbsp;u003c/spanu003eu003cstrongu003eu003cspanu003eEOE AA M/F/V/Disabilityu003c/spanu003eu003c/strongu003eu003c/spanu003eu003c/pu003e,EqualOpportunityEmployerDescription:Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities,PayTransparencyPolicyStatement:The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c),MatchScore:1.0,HasApplied:false,ApplicationJobBoardName:null,ApplicationJobBoardId:null,DateApplied:null,Salaried:false,CompensationAmount:null,PublishingStatus:1,Links:[],BehaviorCriteria:[],MotivationCriteria:[],EducationCriteria:[{Required:true,Related:false,DegreeId:9e70580e-6fca-4f14-87a7-ce813751c55e,DegreeName:GED,MajorId:00000000-0000-0000-0000-000000000000,MajorName:null},{Required:true,Related:false,DegreeId:077ae371-386e-4e3f-b9b1-20928cd69401,DegreeName:High School,MajorId:00000000-0000-0000-0000-000000000000,MajorName:null}],LicenseAndCertificationCriteria:[],SkillCriteria:[],WorkExperienceCriteria:[],JobBoardMemberships:[{JobBoardId:4f54269c-3a81-e250-e075-3a1a05307eef,PublishedInternal:true,PublishedExternal:false,ExternalPostedDate:null,InternalPostedDate:2021-05-28T23:48:49.146Z},{JobBoardId:2fcbb6f4-e717-17cb-9327-3dd87a55b08d,PublishedInternal:false,PublishedExternal:true,ExternalPostedDate:2021-05-28T23:48:49.146Z,InternalPostedDate:null}],AssessmentUri:null,AssessmentStatus:null,OpportunityIsClosed:false,TravelRequired:null,TravelDescription:null,SupervisorName:null,Assessments:[],ApplicationId:null,CompensationAnnualMinimum:null,CompensationAnnualMaximum:null,CompensationHourlyMinimum:null,CompensationHourlyMaximum:null,CompensationCurrency:null});

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