Job Details

Customer Success Manager / Remote

Salary
$21 per hour

Location
Sioux Falls, SD, United States

Posted on
Apr 10, 2020

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Profile

Mommy Jobs Online (mommyjobsonline.com) is now hiring remote Customer Success Managers.
 
You will be working with our largest, high growth customers to ensure they are successful. You will do this by building strong relationships, helping them find long term solutions, and overcome any roadblocks. You’ll understand their goals, immerse yourself in their business, and give them the best practices to achieve success.
 
This role is FULLY REMOTE, so comfort with being a self-starter and ambiguity is a must.
 
Responsibilities
Run one-on-one, best in class calls with our customers
Strategize with customers on marketing strategies to drive growth
Become a critical voice on the team in iterating on our customer journey
Build strong relationships and brand loyalty with our customers
Design creative and new ways to connect with customers to fuel growth
Triage technical issues with the customer and the Postscript team
Maintain an expert level understanding of the Postscript product, along with larger e-commerce & marketing knowledge

Company info

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