See yourself at Twilio
Join the Flex Insights Historical Reporting team as a Software Engineer.
Who we are & why we’re hiring
Twilio powers real-time business communications and data solutions that help
companies and developers worldwide
build better applications and customer experiences.
Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion
wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.
About the job
Help our team build a reporting solution that is used by the contact center supervisors, managers, and data analysts to operate and improve the quality of their Flex Contact Center. You will work closely with the engineering team, architects as well as stakeholders to help deliver new features and maintain high quality and stability of existing products.
Responsibilities
In this role, you’ll:
Work with product management and architects to define the functional and non-functional requirements.
In collaboration with the engineering team and Architects, design appropriate solutions that satisfy scale, latency and reliability requirements.
Implement, test and maintain solutions and models that control the data flows through the entire Customer Engagement Platform.
Collaborate with your team and coach junior members of the team.
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
3 years of Software Engineering experience, building and maintaining backend systems.
Proficiency with Java programming language.
Hands-on experience writing clean and testable code and with unit and integration testing.
Hands-on experience with SQL/NoSQL database design.
Fundamental understanding of microservice and event driven architectures, their benefits and challenges including various broker implementations (Kafka, Kinesis, SQS).
Desired:
Experience with Kotlin or Node.js.
Hands-on experience with AWS services (DynamoDB, Kinesis, Lambda, SQS, S3).
Experience designing and operating highly available and scalable systems.
Hands-on experience with DataStreaming/Processing technologies such as Kafka/Kinesis, Kafka Streams, Flink, Spark or Hadoop.
Location
This role will be based in our
Prague office.
Approximately
What We Offer
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!
If this role isn't what you're looking for,
please consider other open positions
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