Senior Infrastructure Engineer

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At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on openness, inclusion, trust and respect. Here, you'll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession.
Liberty Mutual has proudly been recognized as a Great Place to Work by Great Place to Work® US for the past several years. We were also named by Forbes as one of America's Best Employers for Women and one of America's Best Employers for New Graduatesas well as one of America's Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit: ****We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: ****Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
At Liberty Mutual Insurance, doing the right thing is essential to all that we do. Our commitment to building and sustaining a talented and diverse workforce has helped us to become a global leader in property and casualty insurance. Our financial strength and profitability rely on the skills, knowledge, and creativity of more than 50,000 employees worldwide. As number 78 on Fortune Magazine's list of the 100 largest corporations in the U.S., we have the resources and training our employees need to drive our business forward and be successful in an ever-evolving, complex world. 
Liberty Mutual GRM IT is actively searching for an Infrastructure Engineer
 to join the ATS Observability team.   
In this position, you will be responsible for delivering solutions that give our application partners insight into the health and performance of their application stacks.   You will be a key member of a team that is bringing Observability solutions to our AWS and Azure platforms. 
This is a range posting and the description is posted as a Senior Infrastructure Engineer. However, candidates will be considered for roles in the Infrastructure job family. The actual title for this role will depend on the candidate's overall experience and skill level
Responsibilities:
Work directly with Applications Team in designing, implementing and automating Observability solutions 
Develops efficient, maintainable, defect-free source code that meets operational, security and business requirements while adhering to team standards. 
Develops platform and operational scriptsfor automation 
Contributes to or leads researching technical alternatives, new technologies, and open-source technology 
Participates in medium-level design activities by analyzing requirements and high-level designs 
Participates in the production of support documentation 
Provides functional/system integration testing support. 
Collaborates on troubleshooting production issues and performing root cause analysis 
Identify improvement opportunities. (Performance tuning, improvement, balancing, usability, automation) 
Bachelor's degree in technical or business discipline or equivalent experience. 
Experience working with Observability and Logging tools (AppDynamics, DataDog, Splunk, New Relic, IntroScope) 
General knowledge business function(s) and business operations, as well as IT strategies, and methodologies, including understanding of agile software development concepts and processes. 
Knowledge of cloud platforms and technologies and the ability to apply these to the design, development, implementation, and management of computing applications, infrastructure, and products. 
Understands and has experience with DevOps or SRE practices. 
Negotiation skills; oral and written communication skills. 
Must be proactive, demonstrate initiative and be a logical thinker. 
Consultative skills, including the ability to understand and assist in applying customer requirements, including drawing out unforeseen implications and making recommendations for design, the ability to define design reasoning, understanding potential impacts of design requirements. 
Identify and recommend appropriate continuous improvement opportunities. 
Desired skills:
3 years of operational experience in the Observability space 
1-3 years of scripting/automation skills using Python 
Familiarity with CI/CD and DevOps tools.  
Excellent analytical, problem solving, and communication and collaboration skills. 
Knowledge of agile, product, software development concepts and processes. 
Must be proactive, demonstrate initiative and be a logical thinker. 

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