Location
London, LONDON, United Kingdom, United Kingdom
Posted on
Mar 18, 2019
Profile
103807BR
Job Title:
IT Operations, Landscape Manager
No. of Positions:
1
Job Description:
About the Team:
The IT Operations Landscape Management team is global with staff operating from three main IT Hubs (Bangalore, Europe, Houston TX). Business scope for this role includes Trading & Supply and Manufacturing IT systems. The UK team consists of operations staff based in London working together with application specialists in the areas of ETRM, Reporting Systems, Integration technologies, Fuel Distribution and Loading systems.
What will you do?
As a Landscape Manager, you will be accountable for business-critical applications and IT Services that support key business processes. This role ensures applications and services remain available 24x7, are delivered in a secure manner, are assessed and actively managed for systemic risks and oversight on any changes to in-scope landscapes. In addition, you’ll be expected to lead recovery efforts during unplanned outages working closely with Shell’s suppliers.
This is an excellent opportunity for candidates looking to expand their technical knowledge in Trading and Integration systems and focus on market standard and Cloud services, the successful candidate will help build and support systems for the future. Here are some of the other things you'll do in this role:
The ideal candidate will be knowledgeable in Cloud Technologies (Azure/AWS), Integration Technologies (eg Biztalk, Control-M, Tibco). Experience of application hosting would be desirable (eg IIS , JBoss).
The fundamental activity of the role will be (not limited to):
Communicate with senior IT leaders on Major Incidents.
Provide risk assurance for critical applications with the aim of reducing unplanned downtime and maintaining availability and working with application owners on investment planning.
The Landscape Manager has oversight of all changes within the landscape with the authority to deny changes deemed a risk.
In collaboration with Portfolio Managers and Architects, develop long-term strategic road-maps.
Decision authority during Major Incidents, expected to manage various suppliers during incidents and prepare root-cause analysis reports and remediation plans.
Participation in an On-Call rota maybe necessary.
What we offer you:
At Shell, we're committed to investing in the development of your career and we give people with your skills a platform from which you can deliver and really excel
Shell is a company with shared values. Honesty, integrity and respect aren't simply a strap line, but are a part of everything we do. What's more, we're a company that places the highest possible value on the diversity of our people and on our inclusive approach
Join us and you’ll belong to a world where you can feel pride in your achievements and propel your career with global opportunities
We care deeply about fostering a truly diverse workplace. We believe in doing everything we can to make Shell a flexible, an appealing, and as supportive place to work. We help with things like our formal (and informal) flexible working. Like our global and transparent pay policies backed by leadership team fully supportive of our diversity ambitions. And we'll help foster your career through our Career Development programme and our extensive Network.
Read more about a women's perspective here
People with an impairment
At Shell we're all about top talent. End of story. We want to encourage those of you who may face an impairment to regard Shell as a place where you'll be fully supported to grow and develop your career. It's as simple as that.
Just let us know about your circumstances if you'd like to apply. We can support you throughout the process. From application, to interview, to your first day of a long career with us.
Read more about how Shell support people with an impairment here
Auto req ID:
103807BR
Skillpool:
IT Service Management & Delivery
Country of Work Location:
United Kingdom
Company Description:
Shell started operations in the United Kingdom more than 110 years ago. Since then we have grown into a leading innovative oil and gas company that rewards its employees by investing heavily in their careers and learning. Our people are our greatest asset, and our commitment to your career will see you thrive in a work environment that offers an industry-leading development programme. When your ideas travel, Shell will benefit and innovation will thrive. Shell has a key role to play in helping meet the UK’s growing energy demand, whilst using innovative technologies to develop cleaner energy. We are the largest FTSE 100 company in the UK by market capitalisation, and make a significant contribution to the UK economy. As well as processing 35% of the gas coming into the UK, we serve more than four million customers at our filling stations each week. Shell employs some 6,400 skilled staff as well as many contractors.
Disclaimer:
Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date.
Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world.
The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand.
Shell is an Equal Opportunity Employer.
Work Location:
London - Strand
Requirements:
What we need from you:
Candidates should be highly skilled in Business Analysis, Problem Solving, IT Service Management & Integration and knowledgeable in Business Partnering.
You'll also:
Have demonstratable hands-on IT Operations experience.
Be the confident, self-motivated and resilient type. You'll be a brilliant communicator and enjoy collaborating and influencing individuals and teams at all levels.
Build effective relationships across the business and our shared service IT teams and suppliers.
You’ll have proven experience in analysing complex issues understanding business impact, managing your demanding workload effectively in a constantly changing and pressured environment whilst ensuring deadlines are met.
Enjoy an environment that focuses on constant improvement and ownership, on personal and professional development, and efficiency. You'll be interested and motivated by understanding how your work affects the overall goals of the company.
Have the ability to influence and persuade through your personal credibility and integrity.
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