Director of External Services

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Thu, 28 Apr 2022 12:10:56 -0600
DEPARTMENT:
PLANNING
JOB TITLE: DIRECTOR OF EXTERNAL SERVICES
FLSA STATUS: FULL TIME/ EXEMPT
SALARY RANGE: $60,000 - $75,000 DOQ/ DOE
REPORTS TO: CITY MANAGER OR DESIGNEE
JOB SUMMARY
Administers and supervises the activities of the department. Promotes planning, organizing, managing, and providing general direction and oversight for the planning, building functions and activities of development services; including current, long-term, and assists in coordinating assigned activities with other City departments to include Code Enforcement, other divisions, outside agencies, and the public; fosters cooperative working relationships among City departments, divisions, and with intergovernmental and regulatory agencies and various public and private groups; provides highly responsible and complex professional assistance to the City Manager as the responsible planner for promotion development services. The Director of External Services is responsible for exercising direct and responsible supervision over assigned planning projects and staff.
The Director of External Services will serve as the Main Street Coordinator and assist in the City's downtown development, redevelopment, and business assistance activities. Duties include the development of strategies in conjunction with policy-makers, organizations, and the City's management to market and foster downtown development partnerships.
The Director of External Services will assist in short- and long-term planning, development, and administration. Successful performance of the work requires a professional background as well as skill in coordinating departmental work with that of other City departments and public agencies. Responsibilities include day-to-day administrative functions while striving and improve **MEMBERS ONLY**SIGN UP NOW***. development projects. The Director of External Services will have overall responsibility for all development services functions and for developing, implementing, and interpreting public policy.
ESSENTIAL DUTIES AND RESPONSBILITIES
Assumes management responsibility for all City planning, including current and long-term planning activities.
Manages and participates in the development and implementation of goals, objectives, policies, and priorities for assigned functions and programs; recommends, within departmental policy, appropriate service and staffing levels; recommends and administers policies and procedures.
Assists in managing and participates in the development and administration of the development services annual budget; directs the forecast of additional funds needed for staffing, equipment, materials, and supplies; directs the monitoring of and approves expenditures; directs and implements adjustments as necessary.
Assists in administering and implementation of the City’s Master Plan and zoning ordinances, including providing staff direction regarding department policy interpretation and conducting meetings with the public regarding related issues.
Oversees advanced-level land use and planning activities, including analyzing and reviewing complex development proposals; negotiates and manages consultant contracts for planning projects as well as development agreements.
Confers with engineers, developers, architects, and a variety of agencies and the general public in acquiring information and coordination of planning, zoning, subdivision, building, and related matters; provides information regarding City development.
Serves as a liaison for all development services for all City departments, divisions, and outside agencies; attends meetings, as necessary; provides staff support to commissions, committees, and task forces, as necessary; negotiates and resolves significant and controversial issues.
Conducts a variety of departmental organizational and operational studies and investigations; recommends modifications to programs, policies and procedures as appropriate.
Participates on and makes presentations to a variety of boards and commissions; attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of engineering and other types of public services as they relate to the area of assignment.
Monitors changes in laws, regulations, and technology that may affect City or departmental operations; implements policy and procedural changes as required.
Prepares, reviews, and presents staff reports, various management and information updates, and reports on special projects as assigned by the City Manager.
Advises and works with City Administration to develop strategies and initiate projects for downtown economic development and revitalization;
Advises and works with individual tenants and property owners on development, redevelopment, and business assistance issues and problems;
Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.
REQUIRED KNOWLEDGE AND SKILLS
To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Principles and practices of development services program development, maintenance, and management in a municipal setting.
Theories, principles, and contents of General Plan, land use, zoning, subdivision, and urban planning regulations.
Applicable Federal, State, and local laws.
Modern office practices, methods, computer equipment and computer applications.
Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors and City staff.
Assist in developing and implementing goals, objectives, policies, procedures, work standards, and internal controls for the department and assigned program areas.
Interpret, apply, and ensure compliance with Federal, State, and local policies, procedures, laws, and regulations.
Plan, organize, direct, and coordinate the work of supervisory, professional, and technical personnel.
Select, train, motivate, and evaluate the work of staff and train staff in work procedures.
Conduct effective negotiations and effectively represent the City and the department in meetings with governmental agencies, contractors, vendors, and various businesses, professional, regulatory, and legislative organizations.
Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.
Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports.
Establish and maintain a variety of filing, recordkeeping, and tracking systems.
Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines.
Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work.
REQUIRED EDUCATION AND EXPERIENCE
To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the education and experience required.
Minimum of five (5) years of progressively responsible municipal planning experience including supervisory, management, and/or administrative experience.
Bachelor's Degree from an accredited educational institution with major coursework in urban planning, community development, business or public administration, or a related field.
An understanding of planning, land development, and Public Works is highly desirable
PREFERRED EDUCATION AND EXPERIENCE
Master’s Degree in related field.
Bilingual (English/ Spanish).
CERTIFICATES AND LICENSURES
Valid Texas Class C Driver’s License.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand. The employee is occasionally required to walk; sit; use hands and fingers to handle objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbent performs a majority of duties in a standard office environment involving walking/standing for long periods, sitting and walking at will, and hearing sounds/communication. Incumbent may occasionally work extended and/or evening hours, weekend hours, and travel out of town for meetings/seminars, sometimes overnight.
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