Software Engineering L2 - Customer Lifecycle

Profile

Because you belong at Twilio.
The Who, What, Why and Where
Twilio is growing rapidly and seeking a Software Engineer 2 to be a key contributor for our Customer Lifecycle Engineering team, where you will develop features that impact all points in the customer lifecycle. You will use the latest distributed systems programming techniques and technologies, including microservices, Kubernetes, AWS cloud infrastructure, microservices and APIs.
This position is ideal for an individual who can operate independently to solve common coding problems, can work with a team to break down and prioritize work, and has a good understanding and experience working in a software development life cycle. This individual is a self learner and self starter who is a competent developer looking to refine their skills.
This individual will help extend the reach of how and where Twilio products are sold, by creating and modernizing our integrations in marketplaces such as AWS, Azure, and Google Cloud, as well as enabling our international partner channels.
Who?
Twilio is looking for a software engineer who lives
the Twilio Magic
and has a demonstrated track record of building and maintaining complex backend systems in a dynamic environment using the latest data center technologies, both on-prem and in the cloud. They also have:
2 years of software development experience in a modern programming language. Go (preferred), Python, Java, Ruby or C
Experience building software that is scalable, testable, and supportable.
Experience with API development
Interest or experience with AWS, k8s, and lambda
What?
As a Software Engineer 2, you will live the Twilio Magic values:
WRITE IT DOWN: Document technology decisions and implementations.
DRAW THE OWL: Identify opportunities for improvement across both technology and process. Use your foresight and experience to keep our systems effectively running now and in the future through profiling, load testing, failure testing, monitoring and much more to have confidence in the robustness of the systems we deploy.
BE AN OWNER & BE BOLD: Assist in all aspects of technology decisions, including strategy, efficiencies, open source offerings, and integration details. Champion meticulous, high quality engineering.
NO SHENANIGANS: Ensure the consistent exercise of appropriate judgment and transparency in all your communications and interactions. Use your advanced engineering, communication and organizational skills to ensure we deliver what the business wants and needs.
Why?
The Customer Lifecycle team is central to Twilio's continued growth. We work closely with stakeholders and product teams to design and implement the infrastructure for all customer activities on our system. This includes everything from sign-up/sign-in to billing and account management.
Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development, and your entire employee experience. We only win when our employees succeed and we're dedicated to helping you develop your strengths. We have a cultural foundation built on diversity, inclusion, and innovation and we want you and your ideas to thrive at Twilio.
Where?
This position will be located in our beautiful office at 1801 California St. in Denver, CO. You will enjoy our incredible perks: catered meals, snacks, game room, ergonomic desks, access to our building fitness center, monthly All Hands and more.
You will also be part of a company that believes in small teams for maximum impact; that strives to balance work and home life; that understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture where everyone is able to do and be the best version of themselves. We seek people who naturally demonstrate our values, who are challenged by problems, empower others to thrive, and can draw the owl and not be beholden to one playbook.
About us:
Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.

Company info

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