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Location
Cincinnati, OH, United States
Posted on
Nov 06, 2021
Profile
Description
The Mail Operations Pharmacy Technician 2 Dr. Call Phones Team: Typically works on semi-routine assignments. This is an incoming call center setting. Technicians are responsible for taking incoming phones calls from providers and patients for New Rx's, clarifications or transfers as outlined by standard policies.
Responsibilities
Responsible for taking incoming calls from providers and patients
Responsible for making outbound calls to providers and patients
Decisions are typically focus on interpretation of area/department policy and methods for completing assignments.
Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works under minimal direction.
Follows standard policies/practices that allow for some opportunity for interpretation/deviation and/or independent discretion.
Required Qualifications
National Certification, PTCB CphT
Must have an active license with the Board of Pharmacy in the appropriate state.
At least 6 months of experience
Interview Format:
As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Modern Hire to enhance our hiring and decision-making ability. Modern Hire allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule.
If you are selected, you will receive correspondence inviting you to participate in a Modern Hire assessment. You will have a set of questions and you will provide responses to each question. You should anticipate this to take about 15 - 20 minutes. Your answers will be reviewed and you will subsequently be informed if you will be moving forward to next round.
Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide a social security number, if it is not already on file. When required, an email will be sent from **** with instructions to add the information into the application at Humana's secure website.
Scheduled Weekly Hours
40
Company info
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