Solution Architect

Profile

u003cpu003eu003cstrongu003eOUR VISION: THE WORLD. SUBSCRIBED.u003c/strongu003eu003c/pu003enu003cpu003eu003cspan style=font-weight: 400;\u003eCustomers have changed. They’re looking for new ways to engage with businesses. Consumers today have a new set of expectations. They want outcomes, not ownership. Customization, not generalization. Constant improvement, not planned obsolescence.u0026nbsp;u0026nbsp;u003c/spanu003eu003c/pu003enu003cpu003eu003cspan style=font-weight: 400;\u003eIn the old world (let’s call it the Product Economy) it was all about things. Acquiring new customers, shipping commodities, billing for one-time transactions. But in today’s new era, it’s all about relationships. More and more customers are becoming subscribers because subscription experiences built around services meet consumers’ needs better than the static offerings or a single product.u003c/spanu003eu003c/pu003enu003cpu003eu003cspan style=font-weight: 400;\u003eOur vision is “The World Subscribed” where one day every company will be a part of the Subscription Economy® (a phrase coined by our CEO, Tien Tzuo and author of the best selling booku003c/spanu003eu003ca href=****u003cspan style=font-weight: 400;\u003eSubscribedu003c/spanu003eu003c/au003eu003cspan style=font-weight: 400;\u003e).u003c/spanu003eu003c/pu003enu003cpu003eu003cstrongu003eThe Teamu003c/strongu003eu003c/pu003enu003cpu003eu003cspan style=font-weight: 400;\u003eZuora Global Services is the premier Professional Services team for customers transforming their business into the Subscription Economy. We work with our Customers, Global Systems Integrations, and PS Delivery Partners to ensure that our customers and partners benefit from Zuora Global Services thought leadership to have a positive experience and achieve their business goals using the Zuora platform.u0026nbsp;u0026nbsp;u003c/spanu003eu003c/pu003enu003cpu003eu003cstrongu003eOur Missionu003c/strongu003eu003c/pu003enu003cpu003eu003cspan style=font-weight: 400;\u003eGlobal Services Delivers Zuora’s Customers and Partners an Experience that Inspires them to Push for Excellence, Delivers Unparalleled Thought Leadership, and Propels their Business in the Subscription Economy.u0026nbsp; We do this with a relentless focus on Time to Value and Adoption.u003c/spanu003eu003c/pu003enu003cpu003eu003cstrongu003eThe Roleu003c/strongu003eu003c/pu003enu003cpu003eu003cspan style=font-weight: 400;\u003eTheu003c/spanu003eu003cstrongu003e Solution Architectu003c/strongu003eu003cspan style=font-weight: 400;\u003e will work at the enterprise level to deliver multiple moderate to complex software solutions and drive the engagement team towards an optimal solution. S/he will leverage strong communication and relationship building skills to identify requirements, craft solutions, and secure client approval.u003c/spanu003eu003c/pu003enu003cpu003eu003cstrongu003eKey Responsibilitiesu003c/strongu003eu003c/pu003enu003culu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eThe Solution Architect works closely with Solution Delivery Manager and Technical Consultants and is responsible for managing the end-to-end solution design. More specifically, Solution Architects will be responsible for the following job duties:u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eConduct requirements gathering and analysis sessions with clients.u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003ePerform FIT/GAP analysis on Business requirementsu003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eDocument gathered software requirements/user stories and review the list of requirements/user stories with customer for sign-off.u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eDesign and document sound functional and technical solutions, including process flows, technical customizations and integrations, based on customer requirements. Work with the customer to get sign-off.u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003ePerform customer demos throughout project lifecycle.u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eConfigure and test Zuora Billing, Revenue and Add-On products to meet the approved designs.u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003ePerform testing of end-to-end solutions in conjunction with development team and customer.u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eCreate and develop training materials and conduct/deliver end-user training to customer.u0026nbsp;u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eSupport the customer with regular calls to answer functional and technical questions.u003c/spanu003eu003c/liu003enu003c/ulu003enu003cpu003eu003cstrongu003eQualificationsu003c/strongu003eu003c/pu003enu003culu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eBachelor of Science in Computer Science preferred.u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eMust have enterprise level experience, within a professional services organization, as a Solution Architect and/or Business Consultant with a leading technology consulting companyu003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eCustomer-facing solution delivery and/or business consulting experience.u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eDemonstrated leadership abilities to lead business discussions with customers and architect the value of a solution and the best practices to implement it.u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eExperience in requirements gathering, use cases documentation, business analysis, systems design and integration.u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eExperience with gap analysis and blueprint development.u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eExperience with system design using configuration and/or customization, integration, testing and support.u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eExperience in delivering end to end solutions through the entire SDLC – right from running the client facing workshops, design, build, test, deployment, UAT and handover.u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eExperience in Waterfall and/or Agile methodologies.u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eExperience in data analysis, conversion and migration, interfaces and reports would be beneficial but not required.u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eMust be a strong team player with excellent communication skills at the business and functional level, able to collaborate as part of a team to deliver exceptional customer results in a rapid paced implementation environment.u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eExperience managing tasks on multiple projects simultaneously.u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eExperience with solution implementation in the areas of order-to-cash, revenue, finance, and accounting is a plus.u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eDelivering moderate to complex ERP, billing, revenue, and/oru003c/spanu003eu003ca href=****u003cspan style=font-weight: 400;\u003esalesforce.comu003c/spanu003eu003c/au003eu003cspan style=font-weight: 400;\u003e solutions (u003c/spanu003eu003ca href=****style=font-weight: 400;\u003eForce.comu003c/spanu003eu003c/au003eu003cspan style=font-weight: 400;\u003e platform) is a plus.u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eExperience in ASC 605 u0026amp; 606 is a plus.u003c/spanu003eu003c/liu003enu003c/ulu003enu003cpu003eu003cstrongu003eABOUT ZUORA u0026amp; OUR “ZEO” CULTUREu003c/strongu003eu003c/pu003enu003cpu003eu003cspan style=font-weight: 400;\u003eZuora (NYSE: ZUO) Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-revenue process seamlessly across billing and revenue recognition. Zuora serves more than 1,000 companies around the world, including Box, Ford, Penske Media Corporation, Schneider Electric, Siemens, Xplornet, and Zoom.u003c/spanu003eu003c/pu003enu003cpu003eu003cspan style=font-weight: 400;\u003eAt Zuora, we have one CEO but ​every employee is empowered and supported to be the ‘ZEO’ of their own career experience. By embedding inclusion and belonging into our processes, policies and culture, we are building a workplace where our 1,200 ZEOs across North America, Europe, and APAC can bring all the elements of who they are into their work. In addition to an industry-leading six-month, 100% paid parental leave for all our ZEOs, we also offer programs to support your mental health and give back to our communities along with “career cash” and plenty of learning and development opportunities.u003c/spanu003eu003c/pu003enu003cpu003eu003cspan style=font-weight: 400;\u003eTo learn more visitu003c/spanu003eu003ca href=****u003cspan style=font-weight: 400;\u003ewww.zuora.comu003c/spanu003eu003c/au003eu003c/pu003enu003cpu003eu003cstrongu003eZuora is proud to be an Equal Employment Opportunity employer.u003c/strongu003eu003c/pu003enu003cpu003eu003cspan style=font-weight: 400;\u003eThink, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.u003c/spanu003eu003c/pu003enu003cpu003eu003cspan style=font-weight: 400;\u003eZuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.u003c/spanu003eu003c/pu003enu003cpu003eu003cspan style=font-weight: 400;\u003eWe encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.u0026nbsp;u003c/spanu003eu003c/pu003e}

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