Clinic Administrator

Profile

Description

Healthcare isn't just about health anymore. It's about caring for family, friends, finances, and personal life goals. It's about living life fully. At Conviva, a wholly-owned subsidiary of Humana, Inc., we want to help people everywhere, including our team members, lead their best lives. We support our team members to be happier, healthier, and more productive in their professional and personal lives. We encourage our people to build relationships that inspire, support, and challenge them. We promote lifelong well-being by giving our team members fresh perspective, new insights, and exciting opportunities to enhance their careers. At Conviva, we're seeking innovative people who want to make positive changes in their lives, the lives of our patients, and the healthcare industry as a whole.

The Supervisor, Center Administration plans and directs the work of professional and support personnel who provide outpatient care to patients in a clinical setting. The Supervisor, Center Administration works within thorough, prescribed guidelines and procedures; uses independent judgment requiring analysis of variable factors to solve basic problems; collaborates with management and top professionals/specialists in selection of methods, techniques, and analytical approach.

Responsibilities

The Supervisor, Center Administration helps develop and leads implementation for staffing plans, policies and procedures for the facility and works closely with clinicians to ensure optimal patient outcomes. Decisions are typically are related to schedule, plans and daily operations. Performs escalated or more complex work of a similar nature, and supervises a group of typically support and technical associates; coordinates and provides day-to-day oversight to associates. Ensures consistency in execution across team. Holds team members accountable for following established policies.

Required Qualifications


Bachelor's Degree
4 - 6 years of operational leadership experience within a multi-physician office or clinical group
Direct leadership experience and demonstrated ability to lead, coach and mentor teams
Proven interpersonal skills with the ability to interface effectively both internally and externally with a wide range of people including physicians, office staff, hospital executives, medical groups, IPA's, community organizations and other health plan staff
Knowledge of and experience working with Provider Communities
Experience with Electronic Medical Record (EMRs) or Health Information Management (HIMs) systems
Knowledge of Excel, Word and Power Point Presentations in a business setting
A high level of engagement and emotional intelligence
Must be passionate about contributing to an organization focused on continuously improving consumer experiences


Preferred Qualifications


Basic knowledge of Population Health Strategy
Medicare knowledge
Managed care experience
Value Based Care knowledge
Proven ability to function effectively in matrix management environment and as a member of an interdisciplinary team
Solid understanding of medical care delivery, managed care financial arrangements and reimbursement
Bachelor's degree, preferably in Business Administration, Healthcare Administration or related field
Experience managing a budget of $500,000 Additional Information


Being a part of the Conviva team gives you: We offer tangible and intangible benefits such as medical, dental and vision benefits, 401k, tuition reimbursement, vacation, paid holidays, work-life balance, growth, a positive and fun culture and much more.

Scheduled Weekly Hours

40

Company info

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