Customer Service Specialist I

Profile

Customer Service Specialist IAon is a national membership marketing company that provides membership programs to a variety of industries including healthcare, retail, banking, consumer finance and member-based associations. Its leading program is a membership-based healthcare savings program designed to significantly reduce out-of-pocket medical expenses at affordable rates to the consumer while helping the medical community receive accelerated payment for their services. This is a hybrid role needing to go into our Dallas, TX office about 4 times a quarter. Job Summary: Aon is looking for an enthusiastic, self-motivated, reliable employees who have experience in customer service or inside sales. Ideally this applicant would have at least two years experience in this field. Experience in healthcare with provider networks and physician offices are a plus. Job Requirements:Must be at least 18 years of age.Ability to work afternoons, weekends and evenings.Excellent communications and interpersonal skills.Highly motivatedPrior call center experience.Similar backgrounds will be considered.Primary Duties:Handle inbound and some outbound telephone calls to assist members and providers. Call types vary from client to client so flexibility and the ability to multi-task is required.Document all calls, changes, and any problems that may arise in our databases. Follow up with clients on needed resolutions.Skills and experience that will lead to success:Computer (Microsoft Word, Excel and Outlook)Copier/****,000 annually. This salary range is an estimate and the actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location.How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. Aon is committed to a diverse workforce and is an affirmative action employer. People with criminal histories are encouraged to apply. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on **** Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. #LI-TJ1#LI-HYBRID 2519665,qualifications:UNAVAILABLE,responsibilities:Customer Service Specialist IAon is a national membership marketing company that provides membership programs to a variety of industries including healthcare, retail, banking, consumer finance and member-based associations. Its leading program is a membership-based healthcare savings program designed to significantly reduce out-of-pocket medical expenses at affordable rates to the consumer while helping the medical community receive accelerated payment for their services. This is a hybrid role needing to go into our Dallas, TX office about 4 times a quarter. Job Summary: Aon is looking for an enthusiastic, self-motivated, reliable employees who have experience in customer service or inside sales. Ideally this applicant would have at least two years experience in this field. Experience in healthcare with provider networks and physician offices are a plus. Job Requirements:Must be at least 18 years of age.Ability to work afternoons, weekends and evenings.Excellent communications and interpersonal skills.Highly motivatedPrior call center experience.Similar backgrounds will be considered.Primary Duties:Handle inbound and some outbound telephone calls to assist members and providers. Call types vary from client to client so flexibility and the ability to multi-task is required.Document all calls, changes, and any problems that may arise in our databases. Follow up with clients on needed resolutions.Skills and experience that will lead to success:Computer (Microsoft Word, Excel and Outlook)Copier/****,000 annually. This salary range is an estimate and the actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location.How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. Aon is committed to a diverse workforce and is an affirmative action employer. People with criminal histories are encouraged to apply. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on **** Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. #LI-TJ1#LI-HYBRID,skills:UNAVAILABLE,workHours:UNAVAILABLE,jobBenefits:UNAVAILABLE,datePosted:2023-01-12T20:45:00 0000,employmentType:FULL_TIME,educationRequirements:UNAVAILABLE,salaryCurrency:USD,baseSalary:{@type:MonetaryAmount,currency:USD,value:{@type:QuantitativeValue,value:0,minValue:0,maxValue:0,unitText:YEAR}},validThrough:2024-01-12T20:46:01.000Z,industry:UNAVAILABLE,hiringOrganization:{@type:Organization,name:Aon Corporation,sameAs:****LBJ Freeway ,postalCode:75244,addressCountry:United States}}}

Company info

Sign Up Now - EmploymentCrossing.com