InGenius - Software Engineer II TypeScript

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Software Engineer IIJob DescriptionOpportunity SummaryWe are looking for an enthusiastic and dynamic individual to join Upland India as a Software Engineer II for our Upland InGenius product. The individual will work with our global development team integrating CRM and telephony systems.u00A0At InGenius, we integrate Customer Relationship Management (CRM) software and telephony systems, hosted either on-premises or in the cloud. Much of our work is investigatory by nature, requiring a high level of curiosity and tenacity. We work mainly in TypeScript, and have a variety of browser applications, as well as an increasingly large footprint in AWS serverless technologies including IAM and Cognito, AppSync and Amplify and API Gateway, Lambda and Step Functions, DynamoDB and S3, with CloudWatch, CloudTrail and Graylog providing operational visibility.What would you do? Develop new features using multiple technologies across both front and back end Troubleshoot and diagnose issues with your code and production environments Collaborate with team members to establish objectives and design more cohesive code Own the development of a feature from start to finish Be an active participant in peer reviews of code Adhere to coding standards established by the teamWhat are we looking for?Technical SkillsThe following skills are needed for this role.Experienceu00B7u00A0u00A0u00A0u00A0u00A0u00A0u00A0 3-5 yearsPrimary Skillsu00B7u00A0u00A0u00A0u00A0u00A0u00A0u00A0 TypeScriptu00B7u00A0u00A0u00A0u00A0u00A0u00A0u00A0 GraphQLu00B7u00A0u00A0u00A0u00A0u00A0u00A0u00A0 AWS Serverless technologyu00B7u00A0u00A0u00A0u00A0u00A0u00A0u00A0 Working with third party APIsSecondary Skills (nice to have)u00B7u00A0u00A0u00A0u00A0u00A0u00A0u00A0 General front end frameworks (React, Angular)u00B7u00A0u00A0u00A0u00A0u00A0u00A0u00A0 Knowledge of browser technologies and limitationsu00B7u00A0u00A0u00A0u00A0u00A0u00A0u00A0 Understanding operational visibilityu00B7u00A0u00A0u00A0u00A0u00A0u00A0u00A0 JavaScript build tools (e.g. Webpack)Soft Skillsu00B7u00A0u00A0u00A0u00A0u00A0u00A0u00A0 Thrives collaborating in a team environment with a diverse range of peopleu00B7u00A0u00A0u00A0u00A0u00A0u00A0u00A0 Passionate about delivering an amazing customer experienceu00B7u00A0u00A0u00A0u00A0u00A0u00A0u00A0 Able to have a change of mind, and able to change the minds of othersu00B7u00A0u00A0u00A0u00A0u00A0u00A0u00A0 Writes clearly andu00A0conciselyu00B7u00A0u00A0u00A0u00A0u00A0u00A0u00A0 Capable of working without a companyu00A0office, with au00A0fully remoteu00A0teamGrowth Skillsu00B7u00A0u00A0u00A0u00A0u00A0u00A0u00A0 Possesses a good work ethic; a self-starter with a desire to growu00B7u00A0u00A0u00A0u00A0u00A0u00A0u00A0 Always looking for better ways to get the job doneQualificationThis role requires overlap with multiple time zones for planning meetings, status updates etc. on a regular basis. The duration of these overlaps can change depending on the type of meeting. Upland India has the flexibility to manage your working hours accordingly to help in your work-life balance. You can find out more about this during your interview conversation.About InGeniusUpland InGenius enables companies around the world to make the most of their customer interactions over the telephone. InGenius technology integrates the most widely used CRM applications and the biggest telephony systems, both in the cloud and on-premises. Our success is largely based on being transparent to both agents and customers u2013 when our product works well, our customers work better.Our R&D teams are located internationally, with strong bases in Canada, Egypt and Pakistan with our customers being enterprise level. The team is small enough for employees to play a pivotal role in the development of our product, but weu2019re supported by a large global business, meaning itu2019s also big enough for you to learn and develop your skills within an experienced team.About UplandUpland Software (Nasdaq: UPLD) helps global businesses accelerate digital transformation with a powerful cloud software library that provides choice, flexibility, and value. Upland India is a fully owned subsidiary of Upland Software and headquartered in Bangalore. We are a remote-first company. Interviews and on-boarding are conducted virtually.u00A0Upland Software is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected status.u200B

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