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Description As a Customer Success Manager on the Gladly Customer Success team, you’re responsible for building long-term strategic relationships, providing best-in-class on-boarding and training, and strengthening overall product adoption and..
Description Were in a search of an experienced DevOps engineer to join our Platform team at the Staff level. The goal of this team is to continue to build out..
Description An amazing customer service experience can make your day. But a really terrible one can also ruin it. No one likes to be treated like a ticket or case..
Description Gladly is transforming the way people and companies communicate—one conversation at a time. We’re building the world’s only truly human-centric customer service software, enabling companies to have the empathetic,..
Description At Gladly, were working hard to reimagine customer service so that customers can communicate across any channel and brands can connect in a more meaningful way. Were looking for..
Description Gladly is reinventing customer service to make it radically personal. Customer service has a bad wrap, but it’s not because of the people (we like to call them heroes..
Description No one likes to be treated like a case number. But these days, even if companies want to build an authentic relationship with their customers, they cant – their..
Description Gladly is the customer service platform that revolves around people, not case numbers. We enable companies and their customers to converse seamlessly across voice, email, SMS, chat and social..
Description Were in search of a DevOps engineer join our Platform team and develop and maintain the platform used to run our SaaS product. The goal of this team is..