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Description The Supervisor, UM Administration contributes to administration of utilization management. The Supervisor, UM Administration works within thorough, prescribed guidelines and procedures; uses independent judgment requiring analysis of variable factors to ..
Job Information Humana Grievances & Appeals Representative 4 (FULLY BILINGUAL English/Spanish) Miami, FL in Miami Florida Description The Grievances & Appeals Representative 4 manages client medical denials by conducting a comprehensive ..
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... customer service experience in a Call Center or High Volume/Metric driven environment. ... / HIPAA information Preferred Qualifications Associate's or Bachelor's Degree Previous inbound ... or Bachelor's Degree Previous..
Job Information Humana Grievances & Appeals Representative 4 (Bilingual English/Spanish. Appeals and Leadership exp. a MUST) Miami, FL in Miami Florida Description The Grievances & Appeals Representative 4 manages client medical ..
... provide feedback to agents, complete call audits, chat support, time amendments, ... Production Leads fall under the call center operations manager/Org, have a direct ... and are embedded within..
Description The Care Coach 1 assesses and evaluates member's needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the ..
Description The Outbound Contacts Representative 1 represents the company by making outbound contacts to members and/or providers regarding a variety of issues. The Outbound Contacts Representative 1 performs basic administrative/clerical/operational/customer support/computational ..
... Our Fortune 100 Company values associate engagement & your well-being. We ... of 1 year of previous call center or customer service experience Proficiency ... location near airport Preferred..
... Experience within the following: inbound/outbound call center , administrative or related customer ... the Federal Government. Preferred Qualifications Associate's or Bachelor's Degree Minimum 1 ... Degree Minimum 1 year..
... following established policies. Required Qualifications Associate's Degree or equivalent experience 2 ... position 2 years or more Call Center experience (Customer Service, Technical Support ... Previous supervisory experience in..
... Humana's Health Assessment Program. The call center is responsible for scheduling IHWAs ... with qualifying Humana members. The Call Center Supervisor is responsible for the ... the daily activities..
Description The UM Administration Coordinator 2 contributes to administration of utilization management. The UM Administration Coordinator 2 performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on ..
Description The Inbound Contacts Representative 1 represents the company by addressing incoming telephone, digital, or written inquiries. The Inbound Contacts Representative 1 performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine ..
... of sales experience 2 years call center experience Strong emotional intelligence Excellent ... day of the week between call center hours (5am-10pm EST), including nights ... assistance Additional Information..
... Our Fortune 100 Company values associate engagement & your well-being. We ... Minimum of 3 years of call center Customer Service experience Fully Bilingual ... listening communication skills Preferred..