Call Center Coach Jobs

Internal applicants must apply internally via SuccessFactors > http://bit.ly/UCEMPL   The University of Cincinnati is a premier, public, urban research university; ranked as one of America's top 26 public research universities by ..

Center Medical Director Duties: Provide management support and structure to physicians and teams. Ensuring clinic and on-call schedules are adequately staffed, coaching/interviewing/promoting Medical Director candidates to take local leadership roles, owning ..

... volume Inbound and or outbound Call Center that may handle quality call resolution Working experience working in ... years experience working on escalated call line, providing support to inter-department..

Job Information Humana Call Quality Coach in Cincinnati Ohio Description The ... in Cincinnati Ohio Description The Call Quality Coach (Call Quality Professional 2) monitors and ... issues and performance..

Description The Care Delivery Tele Sales Supervisor supports and develops a team of Care Delivery Tele Sales Agents. The Care Delivery Tele Sales Supervisor provides timely and effective support to assist ..

... education, a dynamic academic health center and entry into the Big ... seeks applications for an Assistant Coach in the Men's and Women's ... for this role is to..

... volume Inbound and or outbound Call Center that may handle quality call resolution Working experience working in ... years experience working on escalated call line, providing support to inter-department..

Description Your Home Advantage (YHA) is a Humana-owned Healthcare Management Company dedicated to improving clinical and quality outcomes by bridging the gap between the physician's office and the member's home. YHA ..

Description The Call Quality Lead monitors and evaluates ... issues and performance measures. The Call Quality Lead works on problems ... moderate to substantial. Responsibilities The Call Quality Lead provides..

Description The Director of User Acceptance Testing (UAT) drives performance and collaboration across the enterprise with the goal of ensuring user acceptance testing teams drive and deliver quality testing results based ..

... will lead a team of call center Supervisors across East, Central and ... services tasks and support within call center operations. Investigates and resolves customer ... presence daily. Review..

Job Information Humana Call Quality Coach (Call Quality Professional 2) in Cincinnati ... in Cincinnati Ohio Description The Call Quality Coach (Call Quality Professional 2) provides information ... issues and..

(This will open in a new window from which you will be automatically redirected to an external site after 5 seconds) In support of Site Manager, supervises and develops a team ..

Description The Supervisor, UM Administration contributes to administration of utilization management. The Supervisor, UM Administration works within thorough, prescribed guidelines and procedures; uses independent judgment requiring analysis of variable factors to ..

... developing phone associates in the call center. Location: Remote USA with the ... At least 1 year of call center experience Proficiency in Microsoft Office ... emotional intelligence skills..

Description Responsibilities Call Quality Professionals provide information that ... This position will oversee the Call Quality process which includes call monitoring, call evaluations, feedback and insights to ... insights to..

... will lead a team of call center Supervisors across East, Central and ... services tasks and support within call center operations. Investigates and resolves customer ... more years' experience..

... roles and help guide and coach them to grow in their ... Use data and analytics and call listening to help identify opportunities ... as well as seeing the..

Job Information Humana Chat Supervisor in Cincinnati Ohio Description The Supervisor will oversee and support the Chat Team. The Supervisor, Consumer Service Operations is responsible for the daily activities across multiple ..

Description Your Home Advantage (YHA) is a Humana-owned Healthcare Management Company dedicated to improving clinical and quality outcomes by bridging the gap between the physician's office and the member's home. YHA ..

Job Information Humana Call Center Operations Manager in Cincinnati Ohio ... strong operational leader with progressive call center experience for our Inbound Contact ... experience for our Inbound Contact call..

Job Information Humana MarketPOINT Call Quality Coach in Cincinnati Ohio Description Help ... seeking a candidate for a Call Quality Coach (Call Quality Professional 2) to join ... perks for..

Job Information Humana Call Quality Coach (Call Quality Professional 2) REMOTE in ... in Cincinnati Ohio Description The Call Quality Coach (Call Quality Professional 2) provides information ... issues and..