Call Center Coach Jobs in Maryland

Description The IT Project Management Lead oversees various projects and/or programs of a highly complex nature, works within specific guidelines and procedures. The IT Project Management Lead assembles and leads project ..

Description The Outbound Contacts Representative makes outbound calls to health plan members to coordinate and schedule in-home one-on-one health assessments. Responsibilities The Outbound Contacts Representative assigns and schedules contracted Nurse Practitioner ..

Description The Outbound Contacts Representative makes outbound calls to health plan members to coordinate and schedule in-home one-on-one health assessments. Responsibilities The Outbound Contacts Representative assigns and schedules contracted Nurse Practitioner ..

Description The Care Coach 1 assesses and evaluates member's ... wellbeing of members. The Care Coach 1 work assignments are often ... developed Polk County Community Resource Center. The main..

Description The Director of User Acceptance Testing (UAT) drives performance and collaboration across the enterprise with the goal of ensuring user acceptance testing teams drive and deliver quality testing results based ..

Job Information Humana Call Quality Coach (Call Quality Professional 2) REMOTE in ... in Bethesda Maryland Description The Call Quality Coach (Call Quality Professional 2) provides information ... issues and..

Description The Care Delivery Tele Sales Supervisor supports and develops a team of Care Delivery Tele Sales Agents. The Care Delivery Tele Sales Supervisor provides timely and effective support to assist ..

Description The Call Quality Lead monitors and evaluates ... issues and performance measures. The Call Quality Lead works on problems ... moderate to substantial. Responsibilities The Call Quality Lead provides..

... volume Inbound and or outbound Call Center that may handle quality call resolution Working experience working in ... years experience working on escalated call line, providing support to inter-department..

... roles and help guide and coach them to grow in their ... Use data and analytics and call listening to help identify opportunities ... as well as seeing the..

Job Information Humana MarketPOINT Call Quality Coach in Bethesda Maryland Description Help ... seeking a candidate for a Call Quality Coach (Call Quality Professional 2) to join ... perks for..

Job Information Humana Call Quality Coach in Baltimore Maryland Description The ... in Baltimore Maryland Description The Call Quality Coach (Call Quality Professional 2) monitors and ... issues and performance..

... trainers, quality analysts etc. Utilize call center technology to input, track, and ... updated responsibilities). Follows directives from Call Center Management (Coaches, Managers, etc.). In ... per minute and..

Job Information Humana Call Quality Coach in Bethesda Maryland Description The ... in Bethesda Maryland Description The Call Quality Coach (Call Quality Professional 2) monitors and ... issues and performance..

Job Description:Here is an opportunity to work in our newly established Distribution Center Warehouse in Baltimore, MD.At Motion Industries, Distribution Center Warehouse Managers are key members of our team. They lead ..

Job Information Humana Call Quality Coach (Call Quality Professional 2) REMOTE in ... in Baltimore Maryland Description The Call Quality Coach (Call Quality Professional 2) provides information ... issues and..

Sr. Lead, HR Business Partner Date: Sep 1, 2022 Location: Baltimore, MD, US, 21230 Company: Under Armour Under Armour has one mission: to make you better. We have a commitment to ..

Job Information Humana Call Quality Coach (Call Quality Professional 2) in Baltimore ... in Baltimore Maryland Description The Call Quality Coach (Call Quality Professional 2) provides information ... issues and..

Job Information Humana Call Quality Coach (Call Quality Professional 2) in Bethesda ... in Bethesda Maryland Description The Call Quality Coach (Call Quality Professional 2) provides information ... issues and..

Description Your Home Advantage (YHA) is a Humana-owned Healthcare Management Company dedicated to improving clinical and quality outcomes by bridging the gap between the physician's office and the member's home. YHA ..

Overview The primary role of this position is to assist Northwest Federal Credit Union to live out our vision to be the lifetime financial partner for our member-owners. One of the ..

Description Performs all duties of Patient Services Representative as well as schedule and coordinate workflow of staff, quality control, monitor and provide guidance, provide training and orientation of staff, assist manager ..

Description Responsibilities Call Quality Professionals provide information that ... This position will oversee the Call Quality process which includes call monitoring, call evaluations, feedback and insights to ... insights to..