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... and Resolution Representative 2 address customer needs which may include complex ... it. Escalates unresolved and pending customer inquiries How we Value You ... the resolution to a pending..
Description The Contact Center Journey Product Owner enhances the ... impact our associates. The Contact Center Journey Product Owner works on ... Owner to shape Humana's Contact Center Associate Technology..
... Softphone and CECP (Consumer Experience Center Platform) applications. Drives department's test ... the Enterprise release schedule and call out any changes to the ... on continues improvement of our..
... The Director of the National Call Center/evendor channel is responsible and accountable ... In addition, the Leader of Call Center/evendors will Collaborate with SVP of ... stakeholders to create..
... may leverage voice of the customer, NPSt, root cause, telling the ... root cause, telling the story, call listening, member experience design, elimination ... of 5 years of consumer..
... Medicaid Members and provide excellent service and support. These roles will ... to a resolution on each call, while still upholding our Perfect ... moderately complex administrative, operational, and..
... varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically ... for well-being Responsibilities The Inbound Customer Service/Call Center Representative addresses customer needs which may include complex .....
... way to resolution on each call while providing a perfect call experience. What we need your ... Inbound Contact Representative 2 addresses customer needs which may include complex .....
Description iCare is seeking a Call Center and Claims Representative to meet ... duties as assigned. Responsibilities The Call Center and Claims Representative works in ... Claims Representative works in..
Description We are hiring multiple call center representatives to train in a ... work at home environment. These call center representatives will take inbound calls ... Inbound Contacts Representative 1..
... our members and providing excellent service and support. These remote roles ... way to resolution on each call while providing a perfect call experience. What we need your .....
... members. iCare is seeking a Call Center and Claims Representative to join ... This position is in a call center setting and meets the needs ... information. Develops and..
Description The Associate Director, Consumer Service Operations is responsible for the ... the daily activities across multiple service functions area. The Associate Director, ... area. The Associate Director, Consumer Service..
... We have several new Disenrollment Call Center Representatives openings that will have ... our members and provide excellent service and support. These remote roles ... expand and grow!! The..
... Medicare Members and provide excellent service and support. Currently these roles ... way to resolution on each call while providing a perfect call experience. These roles will be .....
Description The Director, Consumer Service Operations is responsible for the ... the daily activities across multiple service functions area. The Director, Consumer ... functions area. The Director, Consumer Service Operations..
... varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically ... years of Administrative, Healthcare or Customer Service experience Excellent verbal and written ... environment Experience working in..
... Medicaid Members and provide excellent service and support. These roles will ... needs. These front-line member contact center advocates strive to provide a ... a resolution on each member..
... Medicaid Members and provide excellent service and support. These roles will ... pathway to resolution on each call while providing a perfect call experience. These positions are full-time .....
Job Information Humana Compliance (UM) Coordinator 2 in Ridgeland Mississippi Description The Compliance (UM) Coordinator 2 conducts and summarizes compliance audits. The Compliance (UM) Coordinator 2 performs varied activities and moderately ..