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call center
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... medium, and enterprise businesses.Manager – Call Center AnalyticsThe Call Center Analytics Manager is responsible for ... their remit.Reporting to the Director, Call Center, the role acts as a .....
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... business intelligence solutions (reporting tools, data repositories, integration with Tibco Spotfire ... queries upon request for adhoc data requestsPresenting information through reports and ... and complex queries from transactional..
... Softphone and CECP (Consumer Experience Center Platform) applications. Drives department's test ... the Enterprise release schedule and call out any changes to the ... on software testing or business..
