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help desk
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... working in 24/7 Public Safety Call Center or Public Safety Helpdesk environment ... 12 months experience using a Call Center/Help Desk incident tracking system such as ... professionally and..
... time of turnover or when call length is beyond the 30-minute ... year experience working in a help-desk environment.A certificationEDUCATION AND/OR EXPERIENCE - ... JOB KNOWLEDGEMust have 1-year previous..
