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Description Responsibilities Humana is looking for a Partner Business Operations Manager (more commonly known as a Manager, Vendor Management) to lead our Partner Business Operations (PBO) Team. The PBO team is ..
Description ESS Business Intelligence is an Enterprise Shared Services team focused on data, reporting and data science supporting Humana's Service Operations. The team is focused on converting data to actionable insights ..
... We have several new Disenrollment Call Center Representatives openings that will have ... expand and grow!! The Disenrollment Call Center Representative represents Humana by addressing ... inquiries from Medicare..
Job Information Humana Senior Data Engineer (Call Center Data Engineering Experience) in Anchorage Alaska Description The Senior Data Engineer Designs, builds, and maintains data processing architectures and solutions enabling the efficient ..
... requires a solid understanding of Call Center Operations and is focused on ... the long-term strategy of the Call Center. Responsibilities: Lead a team of ... Responsibilities: Lead a..
... Defense - Senior CyberSecurity Operations Center Engineer(remote virtual home office) in ... Threats. Humana's Cyber Security Operations Center is where the 'rubber meets ... team The Senior CyberSecurity Operations..
Job Information Humana Call Quality Coach (Call Quality Professional 2) in Anchorage ... in Anchorage Alaska Description The Call Quality Coach (Call Quality Professional 2) provides information ... issues and..
Description The Product Owner 2 is responsible for conveying product vision and roadmap to an Agile delivery team by defining user stories and prioritizing product backlog. The Product Owner 2 work ..
Job Information Humana Senior Onboarding Command Center in Anchorage Alaska Description The Senior Desktop/End User Support Engineer maintains, repairs, and troubleshoots desktop hardware and software packages. Also responsible for customer service ..
Description The Associate Director, Vendor Management works as liaison between vendors and organization. The Associate Director, Vendor Management requires a solid understanding of how organization capabilities interrelate across department(s). Responsibilities The ..
Job Information Humana Call Quality Coach in Anchorage Alaska ... in Anchorage Alaska Description The Call Quality Coach (Call Quality Professional 2) monitors and ... issues and performance measures. The..
Description iCare is seeking a Call Center and Claims Representative to meet ... duties as assigned. Responsibilities The Call Center and Claims Representative works in ... Claims Representative works in..
... Session Delivery Manager, SIPREC Recording, Call Routing, Protocol normalization/HMRs, Dial Plan ... telecommunications aspects of the Contact Center environment. This position makes recommendations ... operation of the enterprise contact..
Description The Contact Center Journey Product Owner enhances the ... impact our associates. The Contact Center Journey Product Owner works on ... Owner to shape Humana's Contact Center Associate Technology..
... way to resolution on each call while providing a perfect call experience. These roles will be ... members in a fast-paced inbound call center environment Records details of inquiries,..
... way to resolution on each call while providing a perfect call experience. What we need your ... members in a fast-paced inbound call center environment Records details of inquiries,..
Job Information Humana Call Quality Coach (Call Quality Professional 2) REMOTE in ... in Anchorage Alaska Description The Call Quality Coach (Call Quality Professional 2) provides information ... issues and..
... members. iCare is seeking a Call Center and Claims Representative to join ... This position is in a call center setting and meets the needs ... with customers within..
... their related pharmacies Assist the Call Center management team with projects to ... workflow and success of the Call Center Assist Customer Service team with ... Facilities: Gather partial..
... supporting and administering existing Contact Center infrastructure, as well as for ... Session Delivery Manager, SIPREC Recording, Call Routing, Protocol normalization/HMRs, Dial Plan ... telecommunications aspects of the Contact..
**Providence is calling a Call Center Specialist (Food and Nutrition,** **Variable ... **Variable Shift, 0.0 FTE - On-Call as needed) to Providence Alaska ... needed) to Providence Alaska Medical Center..
... readiness function spans multiple contact center operations with varying degrees of ... readiness function spans multiple contact center operations with varying degrees of ... technology modernization in the contact..
... Information Humana Lead Architect Contact Center Genesys PureCloud - Remote / ... blueprints for the customer experience center platform solutions Identify impacts teams/ARTs/Suppliers ... optimization opportunities within the contact..