Call Center Jobs in Beckley

... of action. Responsibilities These Contact Center Engineer positions will use their ... experience in telecom and contact center technologies to support the configurations ... internal and external (BPO) contact..

Description Are you a proven sales leader looking for an opportunity to join a leading Healthcare organization? We are looking for a strong business minded individual who is highly motivated and ..

... Lead for CRM & Contact Center Technology is responsible for defining ... Responsibilities The CRM and Contact Center Lead formulates and defines MarketPoint ... Researches and implements cloud based..

... Empathy & Time Management Inbound call Occasionally- Auto Dialer (computer makes ... Auto Dialer (computer makes the call, beep and answer phone- Outbound) ... Outbound) or manual list (outbound..

Job Information Humana Sr. Digital Consumer Experience Professional-Remote in US in Beckley West Virginia Description The Senior Consumer Experience Professional ensures optimized interaction between a company and members. The Senior Consumer ..

Job Information Humana Call Quality Coach in Beckley West ... Beckley West Virginia Description The Call Quality Coach (Call Quality Professional 2) monitors and ... issues and performance measures. The..

... supporting and administering existing Contact Center infrastructure, as well as for ... Session Delivery Manager, SIPREC Recording, Call Routing, Protocol normalization/HMRs, Dial Plan ... telecommunications aspects of the Contact..

... supporting and administering existing Contact Center infrastructure, as well as for ... Session Delivery Manager, SIPREC Recording, Call Routing, Protocol normalization/HMRs, Dial Plan ... telecommunications aspects of the Contact..

Description The Bilingual Grievances & Appeals Representative 3 manages client denials and concerns by conducting a comprehensive analytic review of clinical documentation to determine if an a grievance, appeal or further ..

Job Information Humana Consumer Experience Lead-Remote in US in Beckley West Virginia Description The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works on ..

Description The Workforce Management Professional 2 applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, ..

... the resolution to a pending call. Decisions are typically focused on ... Succeed Minimum 1 year of call center. This is an inbound call center environment Must be able..

Job Information Humana Call Quality Coach (Call Quality Professional 2) REMOTE in ... Beckley West Virginia Description The Call Quality Coach (Call Quality Professional 2) provides information ... issues and..

Description The Bilingual Grievances & Appeals Representative 3 manages client denials and concerns by conducting a comprehensive analytic review of clinical documentation to determine if an a grievance, appeal or further ..

... Vice President, Product Management, Contact Center Digital, and Conversational AI Experience. ... oversee the execution of, contact center platform technology foundation and platform ... automation, workforce management, quality management,..

Job Information Humana Call Quality Coach (Call Quality Professional 2) in Beckley ... Beckley West Virginia Description The Call Quality Coach (Call Quality Professional 2) provides information ... issues and..

... of action. Responsibilities These Contact Center Engineer positions will use their ... experience in telecom and contact center technologies to support the configurations ... internal and external (BPO) contact..

... of action through data analysis, call listening, provider outreach and insight ... root cause, telling the story, call listening, provider experience design, elimination ... issue resolution Collect insights from..

Job Information Humana Senior Onboarding Command Center in Beckley West Virginia Description The Senior Desktop/End User Support Engineer maintains, repairs, and troubleshoots desktop hardware and software packages. Also responsible for customer ..

Job Information Humana Billing & Reconciliation Representative 2-Remote in US in Beckley West Virginia Description The Billing & Reconciliation Representative 2 determines discrepancies between company records and the records of Center ..

Job Information Centerwell RN On-Call 7/On-7/Off in Beckley West Virginia As a Home Health Registered Nurse , you will: Provide admission, case management, and follow-up skilled nursing visits for home health ..

... and administering existing telecom contact center technology, as well as for ... reporting across telephony and contact center systems. This includes responsibility for ... telecommunications aspects of the Contact..

Description The Bilingual Grievances & Appeals Representative 3 manages client denials and concerns by conducting a comprehensive analytic review of clinical documentation to determine if an a grievance, appeal or further ..