Call Center Jobs

... You should strongly consider our Call Center Representative opportunity. Responsibilities Take as ... simultaneous tasks; and meet monthly call and performance metrics Preferred Qualifications ... or Bachelor's Degree. Previous..

... of action. Responsibilities These Contact Center Engineer positions will use their ... experience in telecom and contact center technologies to support the configurations ... internal and external (BPO) contact..

Description Are you a proven sales leader looking for an opportunity to join a leading Healthcare organization? We are looking for a strong business minded individual who is highly motivated and ..

... supporting and administering existing Contact Center infrastructure, as well as for ... Session Delivery Manager, SIPREC Recording, Call Routing, Protocol normalization/HMRs, Dial Plan ... telecommunications aspects of the Contact..

Job Information Humana Call Quality Coach (Call Quality Professional 2) REMOTE in ... in Canton Ohio Description The Call Quality Coach (Call Quality Professional 2) provides information ... issues and..

Description Humana Healthy Horizons is seekign a Utilization Management Nurse 2 who utilizes clinical nursing skills to support the coordination, documentation and communication of medical services and/or benefit administration determinations. The ..

... Vice President, Product Management, Contact Center Digital, and Conversational AI Experience. ... oversee the execution of, contact center platform technology foundation and platform ... automation, workforce management, quality management,..

Job Information Humana Billing & Reconciliation Representative 2-Remote in US in Canton Ohio Description The Billing & Reconciliation Representative 2 determines discrepancies between company records and the records of Center for ..

... Lead for CRM & Contact Center Technology is responsible for defining ... Responsibilities The CRM and Contact Center Lead formulates and defines MarketPoint ... Researches and implements cloud based..

... courses of action, data analysis, call listening, provider outreach and ability ... root cause, telling the story, call listening, provider experience design, elimination ... issue resolution Collect insights from..

Job Information Humana Call Quality Coach in Canton Ohio ... in Canton Ohio Description The Call Quality Coach (Call Quality Professional 2) monitors and ... issues and performance measures. The..

... Empathy & Time Management Inbound call Occasionally- Auto Dialer (computer makes ... Auto Dialer (computer makes the call, beep and answer phone- Outbound) ... Outbound) or manual list (outbound..

... rgb(0, 41, 102);\u003eFederally Qualified Health Center is looking to hire a ... 0px;\u003eu003cspan style=font-size: 13px;\u003eFederally Qualified Health Center that provides affordable, accessible and ... style=font-size: 13px;\u003eMonday - Friday, light..

Job Information Humana Consumer Experience Lead-Remote in US in Canton Ohio Description The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works on problems ..

Job Information Humana Sr. Digital Consumer Experience Professional-Remote in US in Canton Ohio Description The Senior Consumer Experience Professional ensures optimized interaction between a company and members. The Senior Consumer Experience ..

Job Information Humana Business Systems Analyst - Remote Nationwide in Canton Ohio Description The Business Systems Analysis Professional 2 performs analysis of business, process and user needs, documentation of requirements, cost/benefit ..

... of action through data analysis, call listening, provider outreach and insight ... root cause, telling the story, call listening, provider experience design, elimination ... issue resolution Collect insights from..

Job Information Humana Call Quality Coach (Call Quality Professional 2) in Canton ... in Canton Ohio Description The Call Quality Coach (Call Quality Professional 2) provides information ... issues and..

Description The Workforce Management Professional 2 applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, ..

... of action. Responsibilities These Contact Center Engineer positions will use their ... experience in telecom and contact center technologies to support the configurations ... internal and external (BPO) contact..

Job Information Humana Senior Onboarding Command Center in Canton Ohio Description The Senior Desktop/End User Support Engineer maintains, repairs, and troubleshoots desktop hardware and software packages. Also responsible for customer service ..

... and administering existing telecom contact center technology, as well as for ... reporting across telephony and contact center systems. This includes responsibility for ... telecommunications aspects of the Contact..

... supporting and administering existing Contact Center infrastructure, as well as for ... Session Delivery Manager, SIPREC Recording, Call Routing, Protocol normalization/HMRs, Dial Plan ... telecommunications aspects of the Contact..