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... technical experience in a complex call routing environment Strong Knowledge with ... environment Strong Knowledge with contact center technology platforms, specifically Avaya and ... SBC products. Knowledge of IVR,..
Description MUST BE BI-LINGUAL: KOREAN/ENGLISH (written and spoken proficiency)MUST HAVE WA RN LICENSE The Care Manager, Telephonic Nurse 2 , in a telephonic environment, assesses and evaluates members' needs and requirements ..
Description The Risk Management Lead identifies and analyzes potential sources of loss to minimize risk. The Risk Management Lead works on problems of diverse scope and complexity ranging from moderate to ..
p.small { line-height: 1.0;}p.big { line-height: 1.5;}Xpress Roadside Assistance - Call Center Manager CHATTANOOGA, TNMonday-Friday 08:00-17:00Position open to remote: LimitedWho We Are: Relentlessly Delivering Big Ideas. U.S. Xpress is one of ..
Description Are you a proven sales leader looking for an opportunity to join a leading Healthcare organization? We are looking for a strong business minded individual who is highly motivated and ..
... Vice President, Product Management, Contact Center Digital, and Conversational AI Experience. ... oversee the execution of, contact center platform technology foundation and platform ... automation, workforce management, quality management,..
Description The Workforce Management Professional 2 applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, ..
Description The Care Manager, Telephonic Nurse 2 , in a telephonic environment, assesses and evaluates members' needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and ..