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Description Responsibilities The Medicare Call Center Representative will assist members in ... members in a fast-paced inbound call center environment. You will be responsible ... College degree (Associate's or Bachelor's)..
Description ESS Business Intelligence is an Enterprise Shared Services team focused on data, reporting and data science supporting Humana's Service Operations. The team is focused on converting data to actionable insights ..
Description The Contact Center Journey Product Owner enhances the ... impact our associates. The Contact Center Journey Product Owner works on ... Owner to shape Humana's Contact Center Associate Technology..
... to a resolution on each call, while still upholding our Perfect ... members in a fast-paced inbound call center environment and, at times, back-to-back ... knowledge-based database (Mentor) on..
... readiness function spans multiple contact center operations with varying degrees of ... readiness function spans multiple contact center operations with varying degrees of ... technology modernization in the contact..
Description iCare is seeking a Call Center and Claims Representative to meet ... duties as assigned. Responsibilities The Call Center and Claims Representative works in ... Claims Representative works in..
Description Veterans and Military Spouses The Inbound Contacts Representative 2 represents the company by addressing incoming telephone, digital, or written inquiries. The Inbound Contacts Representative 2 performs varied activities and moderately ..
... way to resolution on each call while providing a perfect call experience. What we need your ... members in a fast-paced inbound call center environment Records details of inquiries,..
Job Information Humana Senior Data Engineer (Call Center Data Engineering Experience) in Davenport Iowa Description The Senior Data Engineer Designs, builds, and maintains data processing architectures and solutions enabling the efficient ..
... members. iCare is seeking a Call Center and Claims Representative to join ... This position is in a call center setting and meets the needs ... with customers within..
... their related pharmacies Assist the Call Center management team with projects to ... workflow and success of the Call Center Assist Customer Service team with ... Facilities: Gather partial..
... The Director of the National Call Center/evendor channel is responsible and accountable ... In addition, the Leader of Call Center/evendors will Collaborate with SVP of ... stakeholders to create..
... way to resolution on each call while providing a perfect call experience. These roles will be ... members in a fast-paced inbound call center environment Records details of inquiries,..
Description We are hiring multiple call center representatives to train in a ... work at home environment. These call center representatives will take inbound calls ... experience within retail, front/back..
... We have several new Disenrollment Call Center Representatives openings that will have ... expand and grow!! The Disenrollment Call Center Representative represents Humana by addressing ... inquiries from Medicare..
... pathway to resolution on each call while providing a perfect call experience. These positions are full-time ... members in a fast-paced inbound call center environment, and at times, back-to-back..
Description The Associate Director, Vendor Management works as liaison between vendors and organization. The Associate Director, Vendor Management requires a solid understanding of how organization capabilities interrelate across department(s). Responsibilities The ..
... needs. These front-line member contact center advocates strive to provide a ... a resolution on each member call, while still upholding our Perfect ... members in a fast-paced inbound..
Job Information Humana MarketPOINT Call Quality Coach in Davenport Iowa ... seeking a candidate for a Call Quality Coach (Call Quality Professional 2) to join ... perks for well-being Responsibilities..
Description Responsibilities Call Quality Professionals provide information that ... This position will oversee the Call Quality process which includes call monitoring, call evaluations, feedback and insights to ... insights to..
Description The Inbound Contacts Representative 2 represents the company by addressing incoming telephone, digital, or written inquiries. The Inbound Contacts Representative 2 performs varied activities and moderately complex administrative/operational/customer support assignments. ..
... requires a solid understanding of Call Center Operations and is focused on ... the long-term strategy of the Call Center. Responsibilities: Lead a team of ... Responsibilities: Lead a..