Call Center Jobs in Detroit

... of action. Responsibilities These Contact Center Engineer positions will use their ... experience in telecom and contact center technologies to support the configurations ... internal and external (BPO) contact..

... Lead for CRM & Contact Center Technology is responsible for defining ... Responsibilities The CRM and Contact Center Lead formulates and defines MarketPoint ... Researches and implements cloud based..

... of action. Responsibilities These Contact Center Engineer positions will use their ... experience in telecom and contact center technologies to support the configurations ... internal and external (BPO) contact..

Job Information Humana Senior Onboarding Command Center in Dearborn Michigan Description The Senior Desktop/End User Support Engineer maintains, repairs, and troubleshoots desktop hardware and software packages. Also responsible for customer service ..

Job Description This is a Hybrid position within our IT Organization. The role will allow employees to work offsite but will also require onsite work based on business needs. The selected ..

Conference Center Coordinator (part-time) LOCATION: Bloomfield Hills GENERAL PURPOSE: The law firm of Butzel Long is seeking a part-time conference center coordinator for its Bloomfield Hills office. The conference center coordinator ..

Job Information Humana Consumer Experience Lead-Remote in US in Dearborn Michigan Description The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works on problems ..

... supporting and administering existing Contact Center infrastructure, as well as for ... Session Delivery Manager, SIPREC Recording, Call Routing, Protocol normalization/HMRs, Dial Plan ... telecommunications aspects of the Contact..

... and administering existing telecom contact center technology, as well as for ... reporting across telephony and contact center systems. This includes responsibility for ... telecommunications aspects of the Contact..

... Empathy & Time Management Inbound call Occasionally- Auto Dialer (computer makes ... Auto Dialer (computer makes the call, beep and answer phone- Outbound) ... Outbound) or manual list (outbound..

(individuals with experience working in a fast paced call center, help desk, or customer service capacity in a professional office environment) In addition, Powers Chapman requires all employees to be proficient ..

Job Information Humana Call Quality Coach in Dearborn Michigan ... in Dearborn Michigan Description The Call Quality Coach (Call Quality Professional 2) monitors and ... issues and performance measures. The..

Truck Tire Center Manager Location Taylor, Michigan Company National Truck Tire Sales, Retreading and Servicing Dealer Well established fast paced truck tire sales and servicing dealer is seeking a Truck Tire ..

Conference Center Coordinator LOCATION: Bloomfield Hills GENERAL PURPOSE: The law firm of Butzel Long is seeking a full-time Conference Center Coordinator for its Bloomfield Hills office. The Conference Center Coordinator will ..

Job Information Humana Call Quality Coach (Call Quality Professional 2) in Dearborn ... in Dearborn Michigan Description The Call Quality Coach (Call Quality Professional 2) provides information ... issues and..

Job Description * Training Schedule: (First 6 weeks) 8:30 AM - 5:00 PM EST, Monday through Friday * Production schedule: 8:30 AM - 5:00 PM EST, Monday through Friday * Starting ..

... rapidly growing team of contact center professionals in Bossier City, LA! ... calls in our state-of-the-art contact center while supporting a large federal ... as required by client Complete..

... supporting and administering existing Contact Center infrastructure, as well as for ... Session Delivery Manager, SIPREC Recording, Call Routing, Protocol normalization/HMRs, Dial Plan ... telecommunications aspects of the Contact..

Description The Workforce Management Professional 2 applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, ..

Benefit Coordinator The candidate will answer incoming phone calls and process customer requests for DME according to the health plan criteria and diagnosis. Maintain an open line of communication with patients, ..

... the resolution to a pending call. Decisions are typically focused on ... Succeed Minimum 1 year of call center. This is an inbound call center environment Must be able..

Job Information Humana Call Quality Coach (Call Quality Professional 2) REMOTE in ... in Dearborn Michigan Description The Call Quality Coach (Call Quality Professional 2) provides information ... issues and..

... Vice President, Product Management, Contact Center Digital, and Conversational AI Experience. ... oversee the execution of, contact center platform technology foundation and platform ... automation, workforce management, quality management,..