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Description Director, Marketing Call Center, Care Delivery OrganizationOur inside sales ... sales team in our Marketing Call Center often has the first interaction ... and implementation of the marketing call..
Description The Manager, Call Quality will oversee the activity ... and authenticity testing of the call center's practices and call model. May assist in the ... position will work closely..
... The Director of the National Call Center/evendor channel is responsible and accountable ... In addition, the Leader of Call Center/evendors will Collaborate with SVP of ... stakeholders to create..
Description The Director, Scheduling Call Center Operations represents the company by ... Onboarding, training, and management of call center agents through frontline managers Collaborates ... Accountable for: Overall performance of..
Director of Contact Center Operations (DCCO) - This is ... operations of a hybrid Contact Center. In this role, your job ... the management of all Contact Center staff and..
... Humana's Health Assessment Program. The call center is responsible for scheduling IHWAs ... with qualifying Humana members. The Call Center Supervisor is responsible for the ... the daily activities..
... requires a solid understanding of Call Center Operations and is focused on ... the long-term strategy of the Call Center. Responsibilities: Lead a team of ... Responsibilities: Lead a..
... and the member's home. The Call Center Supervisor is responsible for the ... the daily activities across multiple call center function areas. The Supervisor applies ... manage a team..
... developing phone associates in the call center. Location: Remote USA with the ... At least 1 year of call center experience Proficiency in Microsoft Office ... Previous supervisory experience..
Description The Call Quality Manager in Direct Marketing ... support sales teams, in a call center setting, responsible for selling Humana ... team of up to 10 Call Quality Professionals..
... Vice President, Product Management, Contact Center Digital, and Conversational AI Experience. ... oversee the execution of, contact center platform technology foundation and platform ... automation, workforce management, quality management,..
Description The Associate Director, Vendor Management works as liaison between vendors and organization. The Associate Director, Vendor Management requires a solid understanding of how organization capabilities interrelate across department(s). Responsibilities The ..
Description The Call Quality Manager leads a team ... Manager leads a team of Call Quality Professionals providing information that ... and leaders. Will oversee the Call Quality process which..
Description The Supervisor, Call Quality provides information to assist ... individuals on the phone and Call Quality auditors. May assist in ... ever shifting environment. The Supervisor, Call Quality monitors..
... readiness function spans multiple contact center operations with varying degrees of ... readiness function spans multiple contact center operations with varying degrees of ... technology modernization in the contact..
18,218 Job Information Deloitte Contact Center Workforce Management Supervisor/Sr. Forecaster in ... in Lake Mary Florida Contact Center Workforce Management Supervisor/Sr. Forecaster – ... Solution Specialist - US Delivery Center..
Job Information Humana Call Center Operations Manager in Tampa Florida ... strong operational leader with progressive call center experience for our Inbound Contact ... experience for our Inbound Contact call..
