Call Center Jobs in Fort Wayne

... medium, and enterprise businesses.Manager – Call Center AnalyticsThe Call Center Analytics Manager is responsible for ... their remit.Reporting to the Director, Call Center, the role acts as a .....

ResponsibilitiesDesigning, developing and maintaining business intelligence solutions (reporting tools, data repositories, integration with Tibco Spotfire for other business users, etc)Crafting and executing queries upon request for adhoc data requestsPresenting information through ..

Job Description: Frontier Instructors perform a full range of facilitation and support functions related to training and quality assurance to ensure the Customer experience and business objectives are met.  This position ..

Description Humana Healthy Horizons in Indiana is seeking a Provider Claims Education Manager(Manager, Claims Research & Resolution) who will lead a team that focuses on supporting providers in the claims submission ..

Job Information Humana Call Quality Coach in Fort Wayne ... Fort Wayne Indiana Description The Call Quality Coach (Call Quality Professional 2) monitors and ... issues and performance measures. The..

... of action. Responsibilities These Contact Center Engineer positions will use their ... experience in telecom and contact center technologies to support the configurations ... internal and external (BPO) contact..

Description The Workforce Management Professional 2 applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, ..

... supporting and administering existing Contact Center infrastructure, as well as for ... Session Delivery Manager, SIPREC Recording, Call Routing, Protocol normalization/HMRs, Dial Plan ... telecommunications aspects of the Contact..

Job Information Humana Consumer Experience Lead-Remote in US in Fort Wayne Indiana Description The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works on ..

Seeking Plastic Surgeon - Northern INDIANA - Tertiary Medical Center - Level II Trauma!!Hospital is seeking a full time Plastic Surgeon to join one of the largest Multi-specialty groups (60 physicians) ..

Rheumatology position - Tertiary Center - Large Multi-specialty Group - Northeast INDIANA!!rnrnHospital seeks a BC/BE Rheumatologist to join a large, well-respected medical group aligned with the hospital providing inpatient and outpatient ..

... supporting and administering existing Contact Center infrastructure, as well as for ... Session Delivery Manager, SIPREC Recording, Call Routing, Protocol normalization/HMRs, Dial Plan ... telecommunications aspects of the Contact..

... and administering existing telecom contact center technology, as well as for ... reporting across telephony and contact center systems. This includes responsibility for ... telecommunications aspects of the Contact..

Job Information Humana Call Quality Coach (Call Quality Professional 2) in Fort ... Fort Wayne Indiana Description The Call Quality Coach (Call Quality Professional 2) provides information ... issues and..

Job Information Humana Senior Onboarding Command Center in Fort Wayne Indiana Description The Senior Desktop/End User Support Engineer maintains, repairs, and troubleshoots desktop hardware and software packages. Also responsible for customer ..

... Vice President, Product Management, Contact Center Digital, and Conversational AI Experience. ... oversee the execution of, contact center platform technology foundation and platform ... automation, workforce management, quality management,..

... Empathy & Time Management Inbound call Occasionally- Auto Dialer (computer makes ... Auto Dialer (computer makes the call, beep and answer phone- Outbound) ... Outbound) or manual list (outbound..

Description Are you a proven sales leader looking for an opportunity to join a leading Healthcare organization? We are looking for a strong business minded individual who is highly motivated and ..

Job Information Humana Call Quality Coach (Call Quality Professional 2) REMOTE in ... Fort Wayne Indiana Description The Call Quality Coach (Call Quality Professional 2) provides information ... issues and..

Trauma Surgery Position in Fort Wayne, Indiana - Tertiary Medical Center!!rnrnHospital seeks a BC/BE trained Trauma Surgeon to join a large well respected group aligned with the hospital. Burn experience preferred ..

Non-Invasive Cardiology - Northeast Indiana - Tertiary Center!!Medical Group in Ft. Wayne, IN is seeking a BE/BC Non-Invasive Cardiologist. New and recent Cardiology fellows are encouraged to apply too. Great opportunity ..

... of action. Responsibilities These Contact Center Engineer positions will use their ... experience in telecom and contact center technologies to support the configurations ... internal and external (BPO) contact..

... Lead for CRM & Contact Center Technology is responsible for defining ... Responsibilities The CRM and Contact Center Lead formulates and defines MarketPoint ... Researches and implements cloud based..