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... of action. Responsibilities These Contact Center Engineer positions will use their ... experience in telecom and contact center technologies to support the configurations ... internal and external (BPO) contact..
Description Are you a proven sales leader looking for an opportunity to join a leading Healthcare organization? We are looking for a strong business minded individual who is highly motivated and ..
... Lead for CRM & Contact Center Technology is responsible for defining ... Responsibilities The CRM and Contact Center Lead formulates and defines MarketPoint ... Researches and implements cloud based..
Job Information Humana Sr. Digital Consumer Experience Professional-Remote in US in Huntington West Virginia Description The Senior Consumer Experience Professional ensures optimized interaction between a company and members. The Senior Consumer ..
... Empathy & Time Management Inbound call Occasionally- Auto Dialer (computer makes ... Auto Dialer (computer makes the call, beep and answer phone- Outbound) ... Outbound) or manual list (outbound..
... and administering existing telecom contact center technology, as well as for ... reporting across telephony and contact center systems. This includes responsibility for ... telecommunications aspects of the Contact..
Job Information Humana Consumer Experience Lead-Remote in US in Huntington West Virginia Description The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works on ..
Job Information Humana Care Coach - Kentucky Medicaid in Huntington West Virginia Description The Care Coach 1 assesses and evaluates member's needs and requirements to achieve and/or maintain optimal wellness state ..
... supporting and administering existing Contact Center infrastructure, as well as for ... Session Delivery Manager, SIPREC Recording, Call Routing, Protocol normalization/HMRs, Dial Plan ... telecommunications aspects of the Contact..
Description The Bilingual Grievances & Appeals Representative 3 manages client denials and concerns by conducting a comprehensive analytic review of clinical documentation to determine if an a grievance, appeal or further ..
Job Information Humana Senior Onboarding Command Center in Huntington West Virginia Description The Senior Desktop/End User Support Engineer maintains, repairs, and troubleshoots desktop hardware and software packages. Also responsible for customer ..
... Vice President, Product Management, Contact Center Digital, and Conversational AI Experience. ... oversee the execution of, contact center platform technology foundation and platform ... automation, workforce management, quality management,..
Save Refer friends Job description Commute time Vector Marketing is filling remote sales positions. Primary responsibilities include working with customer, selling our Cutco products, and writing up any orders. There is ..
Job Information Humana Call Quality Coach (Call Quality Professional 2) REMOTE in ... Huntington West Virginia Description The Call Quality Coach (Call Quality Professional 2) provides information ... issues and..
... the resolution to a pending call. Decisions are typically focused on ... Succeed Minimum 1 year of call center. This is an inbound call center environment Must be able..
Situated within two hours of three metropolitan areas, this is a great location to practice and put down roots. Join a strong existing group and work in the state's only stroke ..
Job Information Humana Call Quality Coach (Call Quality Professional 2) in Huntington ... Huntington West Virginia Description The Call Quality Coach (Call Quality Professional 2) provides information ... issues and..
Description The Workforce Management Professional 2 applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, ..
Job Information Humana Call Quality Coach in Huntington West ... Huntington West Virginia Description The Call Quality Coach (Call Quality Professional 2) monitors and ... issues and performance measures. The..