Call Center Jobs in Ogden

Bilingual Appointment Setter A Small Marketing agency that is looking to grow our team & provide a valuable service to our clients. We understand the value of quality team members and ..

... of action. Responsibilities These Contact Center Engineer positions will use their ... experience in telecom and contact center technologies to support the configurations ... internal and external (BPO) contact..

Description Are you a proven sales leader looking for an opportunity to join a leading Healthcare organization? We are looking for a strong business minded individual who is highly motivated and ..

... Lead for CRM & Contact Center Technology is responsible for defining ... Responsibilities The CRM and Contact Center Lead formulates and defines MarketPoint ... Researches and implements cloud based..

... Vice President, Product Management, Contact Center Digital, and Conversational AI Experience. ... oversee the execution of, contact center platform technology foundation and platform ... automation, workforce management, quality management,..

Job Information Humana Call Quality Coach (Call Quality Professional 2) in Ogden ... in Ogden Utah Description The Call Quality Coach (Call Quality Professional 2) provides information ... issues and..

Job Information Humana Sr. Digital Consumer Experience Professional-Remote in US in Ogden Utah Description The Senior Consumer Experience Professional ensures optimized interaction between a company and members. The Senior Consumer Experience ..

... the resolution to a pending call. Decisions are typically focused on ... Succeed Minimum 1 year of call center. This is an inbound call center environment Must be able..

Job Information Humana Call Quality Coach in Ogden Utah ... in Ogden Utah Description The Call Quality Coach (Call Quality Professional 2) monitors and ... issues and performance measures. The..

Job Information Humana Call Quality Coach (Call Quality Professional 2) REMOTE in ... in Ogden Utah Description The Call Quality Coach (Call Quality Professional 2) provides information ... issues and..

Job Information Humana Billing & Reconciliation Representative 2-Remote in US in Ogden Utah Description The Billing & Reconciliation Representative 2 determines discrepancies between company records and the records of Center for ..

... of action through data analysis, call listening, provider outreach and insight ... root cause, telling the story, call listening, provider experience design, elimination ... issue resolution Collect insights from..

Description The Workforce Management Professional 2 applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, ..

... Empathy & Time Management Inbound call Occasionally- Auto Dialer (computer makes ... Auto Dialer (computer makes the call, beep and answer phone- Outbound) ... Outbound) or manual list (outbound..

Description The Billing & Reconciliation Representative 2 determines discrepancies between company records and the records of Center for Medicare and Medicaid Services. The Billing & Reconciliation Representative 2 performs varied activities ..

Description The Learning Facilitation Professional 2 conducts or facilitates training courses for organization employees or external audiences. The Learning Facilitation Professional 2 work assignments are varied and frequently require interpretation and ..

... and administering existing telecom contact center technology, as well as for ... reporting across telephony and contact center systems. This includes responsibility for ... telecommunications aspects of the Contact..

... supporting and administering existing Contact Center infrastructure, as well as for ... Session Delivery Manager, SIPREC Recording, Call Routing, Protocol normalization/HMRs, Dial Plan ... telecommunications aspects of the Contact..

... supporting and administering existing Contact Center infrastructure, as well as for ... Session Delivery Manager, SIPREC Recording, Call Routing, Protocol normalization/HMRs, Dial Plan ... telecommunications aspects of the Contact..

... of action. Responsibilities These Contact Center Engineer positions will use their ... experience in telecom and contact center technologies to support the configurations ... internal and external (BPO) contact..

Job Information Humana Senior Onboarding Command Center in Ogden Utah Description The Senior Desktop/End User Support Engineer maintains, repairs, and troubleshoots desktop hardware and software packages. Also responsible for customer service ..

... courses of action, data analysis, call listening, provider outreach and ability ... root cause, telling the story, call listening, provider experience design, elimination ... issue resolution Collect insights from..

Job Information Humana Consumer Experience Lead-Remote in US in Ogden Utah Description The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works on problems ..