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Description The Care Management Support Assistant 3 contributes to administration of care management. Provides non-clinical support to the assessment and evaluation of members' needs and requirements to achieve and/or maintain optimal ..
Description The Outbound Contacts Representative 3 represents the company by making outbound contacts to members and/or providers regarding a variety of issues. The Outbound Contacts Representative 3 performs advanced administrative/operational/customer support ..
Description The Contact Center Journey Product Owner enhances the ... impact our associates. The Contact Center Journey Product Owner works on ... Owner to shape Humana's Contact Center Associate Technology..
... way to resolution on each call while providing a perfect call experience. What we need your ... members in a fast-paced inbound call center environment Records details of inquiries,..
... requires a solid understanding of Call Center Operations and is focused on ... the long-term strategy of the Call Center. Responsibilities: Lead a team of ... Responsibilities: Lead a..
Job Information Humana Care Management Support Assistant 3/ Inbound Call Center - Remote, Puerto Rico in San Juan Puerto Rico Description As Care management Support Assistant 3, in Case Management Department ..
... Inbound Contacts Representative 2 / Call Center Representative positions that will have ... The Inbound Contacts Representative / Call Center Representative 2 represents Humana/CarePlus by ... Inbound Contact Representative..
... Service Operations Representative 2 (Data Entry/Call Center) Work at Home, Puerto Rico ... and eligibility, claims processing, and call center operations. Investigates and settles claims ... experience Previous inbound..
Job Information Humana Grievances & Appeals Representative 3 (Bilingual, Inbound call center in the Health Care industry, Medicare, Medical Claims, CAS, exp.) - San Juan, PR in San Juan Puerto Rico ..
... We have several new Disenrollment Call Center Representatives openings that will have ... expand and grow!! The Disenrollment Call Center Representative represents Humana by addressing ... inquiries from Medicare..
... way to resolution on each call while providing a perfect call experience. These roles will be ... members in a fast-paced inbound call center environment Records details of inquiries,..
Description The Associate Director, Vendor Management works as liaison between vendors and organization. The Associate Director, Vendor Management requires a solid understanding of how organization capabilities interrelate across department(s). Responsibilities The ..
... supporting and administering existing Contact Center infrastructure, as well as for ... Session Delivery Manager, SIPREC Recording, Call Routing, Protocol normalization/HMRs, Dial Plan ... telecommunications aspects of the Contact..
Job Information Humana Senior Onboarding Command Center in San Juan Puerto Rico Description The Senior Desktop/End User Support Engineer maintains, repairs, and troubleshoots desktop hardware and software packages. Also responsible for ..
Description The Product Owner 2 is responsible for conveying product vision and roadmap to an Agile delivery team by defining user stories and prioritizing product backlog. The Product Owner 2 work ..
... and conduct the initial adherence call and schedule the delivery of ... Any States: Puerto Rico Keywords: call center, specialty pharmacy, inboud, outbound, customer ... Specialty Pharmacy || None..
... The Director of the National Call Center/evendor channel is responsible and accountable ... In addition, the Leader of Call Center/evendors will Collaborate with SVP of ... stakeholders to create..
Job Information Humana Senior Data Engineer (Call Center Data Engineering Experience) in San Juan Puerto Rico Description The Senior Data Engineer Designs, builds, and maintains data processing architectures and solutions enabling ..
... Service Operations Representative 2 (Data Entry/Call Center) Remote, Puerto Rico in San ... and eligibility, claims processing, and call center operations. Investigates and settles claims ... experience Previous inbound..
... Defense - Senior CyberSecurity Operations Center Engineer(remote virtual home office) in ... Threats. Humana's Cyber Security Operations Center is where the 'rubber meets ... team The Senior CyberSecurity Operations..
... Information Humana Lead Architect Contact Center Genesys PureCloud - Remote / ... blueprints for the customer experience center platform solutions Identify impacts teams/ARTs/Suppliers ... optimization opportunities within the contact..