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Description Director, Marketing Call Center, Care Delivery OrganizationOur inside sales ... sales team in our Marketing Call Center often has the first interaction ... and implementation of the marketing call..
The Role: The Call Center Manager is a strong People ... the daily operations of our Call Center in the East End of ... person will assist in establishing call..
Description The Manager, Vendor Management works as liaison between vendors and organization. The Manager, Vendor Management works within specific guidelines and procedures; applies advanced technical knowledge to solve moderately complex problems; ..
Job Information Humana Call Center Operations Manager in Louisville Kentucky ... strong operational leader with progressive call center experience for our Inbound Contact ... experience for our Inbound Contact call..
Description Are you a proven sales leader looking for an opportunity to join a leading Healthcare organization? We are looking for a strong business minded individual who are highly motivated and ..
Description The Supervisor for Clinical Intake leads a team of Inbound Customer Service Representatives supporting the Medicaid segment. This group responds to provider calls and outreach and addresses needs which may ..
The Role: Customer Service (CS) Program Manager The CS Program Manager will be responsible for overall planning, tracking, updating and managing of all programs and projects related to the Customer Service ..
... readiness function spans multiple contact center operations with varying degrees of ... readiness function spans multiple contact center operations with varying degrees of ... technology modernization in the contact..
... developing phone associates in the call center. Location: Remote USA with the ... At least 1 year of call center experience Proficiency in Microsoft Office ... Previous supervisory experience..
Description The Associate Director, Vendor Management works as liaison between vendors and organization. The Associate Director, Vendor Management requires a solid understanding of how organization capabilities interrelate across department(s). Responsibilities The ..
... Vice President, Product Management, Contact Center Digital, and Conversational AI Experience. ... oversee the execution of, contact center platform technology foundation and platform ... automation, workforce management, quality management,..
Description The Call Quality Manager leads a team ... Manager leads a team of Call Quality Professionals providing information that ... and leaders. Will oversee the Call Quality process which..
Description The Supervisor, Call Quality provides information to assist ... individuals on the phone and Call Quality auditors. May assist in ... ever shifting environment. The Supervisor, Call Quality monitors..
**We are currently hiring for: 12:30pm-9:00pm with weekend rotation**, Salary: $52-65k depending on experience. THIS IS NOT A REMOTE POSITION. Position Goal: The Supervisor leads a team of front-line Associates in ..
Description The Manager, Inbound Contacts represents the company by addressing incoming telephone, digital, or written inquiries. The Manager, Inbound Contacts works within specific guidelines and procedures; applies advanced technical knowledge to ..
... The Director of the National Call Center/evendor channel is responsible and accountable ... In addition, the Leader of Call Center/evendors will Collaborate with SVP of ... stakeholders to create..
... requires a solid understanding of Call Center Operations and is focused on ... the long-term strategy of the Call Center. Responsibilities: Lead a team of ... Responsibilities: Lead a..
Job Information Humana Manager, Inside Sales (Work at Home) in Louisville Kentucky Description Are you a proven sales leader looking for an opportunity to join a leading Healthcare organization? We are ..
Description The Manager, Call Quality will oversee the activity ... and authenticity testing of the call center's practices and call model. May assist in the ... position will work closely..
