Call Center Jobs in Springfield

Description Are you a proven sales leader looking for an opportunity to join a leading Healthcare organization? We are looking for a strong business minded individual who is highly motivated and ..

... of action. Responsibilities These Contact Center Engineer positions will use their ... experience in telecom and contact center technologies to support the configurations ... internal and external (BPO) contact..

... Lead for CRM & Contact Center Technology is responsible for defining ... Responsibilities The CRM and Contact Center Lead formulates and defines MarketPoint ... Researches and implements cloud based..

... of action. Responsibilities These Contact Center Engineer positions will use their ... experience in telecom and contact center technologies to support the configurations ... internal and external (BPO) contact..

Description The Workforce Management Professional 2 applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, ..

OverviewnnKettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care ..

... Vice President, Product Management, Contact Center Digital, and Conversational AI Experience. ... oversee the execution of, contact center platform technology foundation and platform ... automation, workforce management, quality management,..

Woodhaven continues to strive to find new ways to serve our clients and to utilize the skills of our staff. This has led Woodhaven to create a position of Clinical Tech. ..

... Empathy & Time Management Inbound call Occasionally- Auto Dialer (computer makes ... Auto Dialer (computer makes the call, beep and answer phone- Outbound) ... Outbound) or manual list (outbound..

... of action through data analysis, call listening, provider outreach and insight ... root cause, telling the story, call listening, provider experience design, elimination ... issue resolution Collect insights from..

Job Information Humana Call Quality Coach (Call Quality Professional 2) in Springfield ... in Springfield Ohio Description The Call Quality Coach (Call Quality Professional 2) provides information ... issues and..

Job Information Humana Call Quality Coach in Springfield Ohio ... in Springfield Ohio Description The Call Quality Coach (Call Quality Professional 2) monitors and ... issues and performance measures. The..

... the resolution to a pending call. Decisions are typically focused on ... Succeed Minimum 1 year of call center. This is an inbound call center environment Must be able..

... supporting and administering existing Contact Center infrastructure, as well as for ... Session Delivery Manager, SIPREC Recording, Call Routing, Protocol normalization/HMRs, Dial Plan ... telecommunications aspects of the Contact..

Job Information Humana Call Quality Coach (Call Quality Professional 2) REMOTE in ... in Springfield Ohio Description The Call Quality Coach (Call Quality Professional 2) provides information ... issues and..

Description Humana Healthy Horizons is seekign a Utilization Management Nurse 2 who utilizes clinical nursing skills to support the coordination, documentation and communication of medical services and/or benefit administration determinations. The ..

Job Information Humana Billing & Reconciliation Representative 2-Remote in US in Springfield Ohio Description The Billing & Reconciliation Representative 2 determines discrepancies between company records and the records of Center for ..

... supporting and administering existing Contact Center infrastructure, as well as for ... Session Delivery Manager, SIPREC Recording, Call Routing, Protocol normalization/HMRs, Dial Plan ... telecommunications aspects of the Contact..

Job Information Humana Sr. Digital Consumer Experience Professional-Remote in US in Springfield Ohio Description The Senior Consumer Experience Professional ensures optimized interaction between a company and members. The Senior Consumer Experience ..

... and administering existing telecom contact center technology, as well as for ... reporting across telephony and contact center systems. This includes responsibility for ... telecommunications aspects of the Contact..

SUMMARY Arcticom, LLC a subsidiary of Bering Straits Native Corporation is currently seeking a Network Operations Center (NOC) Lead.  The NOC Lead will work closely with the DevSecOps team to ensure ..

Job Information Humana Senior Onboarding Command Center in Springfield Ohio Description The Senior Desktop/End User Support Engineer maintains, repairs, and troubleshoots desktop hardware and software packages. Also responsible for customer service ..

Job Information Humana Consumer Experience Lead-Remote in US in Springfield Ohio Description The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works on problems ..