Call Center Jobs in Tallahassee

Description The Workforce Management Professional 2 applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, ..

Description The Care Manager, Telephonic Nurse 2 , in a telephonic environment, assesses and evaluates members' needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and ..

... supporting functional management within the Call Center to ensure resource optimization. This ... workload appropriately. Coordinate with Ecommerce Call Center leadership to incorporate seasonal variations, ... and KPIs with..

Director Network Operations Tallahassee, FL, USA 12 Months Experience Required: Proven experience in UCCE platforms Proven experience in designing, documenting, planning, and implementing UCCE telephony products Proven experience in integrated recording ..

... Vice President, Product Management, Contact Center Digital, and Conversational AI Experience. ... oversee the execution of, contact center platform technology foundation and platform ... automation, workforce management, quality management,..