Call Center Lead Jobs in Billings

... approach. Responsibilities The Supervisor, (Healthcare Call Center) Inbound Contacts addresses customer needs ... for following established policies. Will lead a team of 16-20 associates. ... volume Inbound and or..

... and judgment. Responsibilities The Healthcare Call Center Lead role works as a Inbound ... volume Inbound and or outbound Call Center that may handle quality call resolution Handling Escalation..

Description The Lead for CRM & Contact Center Technology is responsible for defining ... privacy, compliance and marketing. The lead would be responsible facilitating and ... Responsibilities The CRM and..

Job Information Humana Communications Lead, Insurance Services in Billings Montana ... Organization is seeking a Communications Lead to join the Corporate Communications ... Corporate Communications team. The Communications Lead, Insurance..

... Digital Channel Sales and Cross-Sell Lead - Louisville, KY or Remote ... Channel Sales and Cross Sell Lead will be responsible for driving ... Digital Channel Sales and Cross-Sell..

Description The Lead Product Manager, Digital, will drive digital transformation and innovation of data products to present, transform, and distribute Medicare and Medicaid product data to better serve our associates, members, ..

Description The Product Owner 2 is responsible for conveying product vision and roadmap to an Agile delivery team by defining user stories and prioritizing product backlog. The Product Owner 2 work ..

... Information Humana Senior Data Engineer (Call Center Data Engineering Experience) in Billings ... in place Proven ability to lead amongst peers and partners, assuming ... peers and partners, assuming..

Description The Associate Director, Vendor Management works as liaison between vendors and organization. The Associate Director, Vendor Management requires a solid understanding of how organization capabilities interrelate across department(s). Responsibilities The ..

... The Director of the National Call Center/evendor channel is responsible and accountable ... In addition, the Leader of Call Center/evendors will Collaborate with SVP of ... stakeholders to create..

Description The Call Quality Lead monitors and evaluates the quality ... issues and performance measures. The Call Quality Lead works on problems of diverse ... moderate to substantial. Responsibilities The..

Description The Channel Development Lead will translate the departmental strategic direction of the Humana Pharmacy organization into actionable tactical strategies which will effectively drive Mail Order Pharmacy growth (MOP). By using ..

Description The Call Quality Manager leads a team ... Manager leads a team of Call Quality Professionals providing information that ... and leaders. Will oversee the Call Quality process which..

... readiness function spans multiple contact center operations with varying degrees of ... readiness function spans multiple contact center operations with varying degrees of ... Members Achieve Their Best Health...

Job Information Humana Digital Channel Lead - Louisville, KY or Remote ... Montana Description The Digital Channel Lead defines the sales product strategy ... segments. The Digital Channel Sales Lead..

Description The Contact Center Journey Product Owner enhances the ... impact our associates. The Contact Center Journey Product Owner works on ... Owner to shape Humana's Contact Center Associate Technology..

Job Information Humana Product Marketing Lead (Remote) in Billings Montana Description ... experienced and passionate Product Marketing Lead who is hyper customer focused ... people everywhere, including our associates, lead..

Job Information Humana Lead Product Owner-ServiceNow HRSD in Billings ... ServiceNow HR Service Delivery (HRSD) Lead Product Owner helps shape best ... platform team. The ServiceNow HRSD Lead Product Owner..

Job Information Humana Consumer Experience Lead-Remote in US in Billings Montana ... Montana Description The Consumer Experience Lead ensures optimized interaction between a ... and members. The Consumer Experience Lead..

Description The Lead Data Product Manager will work within the EOE Business Intelligence team. EOE Business Intelligence is an Enterprise Shared Services team focused on data, reporting and data science supporting ..

... requires a solid understanding of Call Center Operations and is focused on ... the long-term strategy of the Call Center. Responsibilities: Lead a team of call center Managers directing..

... Information Humana Digital Channel Sales Lead - Louisville, KY or Remote ... Description The Digital Channel Sales Lead defines the sales product strategy ... segments. The Digital Channel Sales..

... Channel Sales Strategy And Transformation Lead - Louisville, KY or Remote ... Channel Sales Strategy and Transformation Lead enhances the consumer experience by ... Channel Sales Strategy and Transformation..