Call Center Lead Jobs in Birmingham

Description The Lead for CRM & Contact Center Technology is responsible for defining ... privacy, compliance and marketing. The lead would be responsible facilitating and ... Responsibilities The CRM and..

Job Information Humana Lead IT Partner Liaison - BPO Operations (virtual remote home office) in Birmingham Alabama Description Humana is seeking a technical consultant who is collaborative, smart, curious and loves ..

Description The Call Quality Lead monitors and evaluates the quality ... issues and performance measures. The Call Quality Lead works on problems of diverse ... moderate to substantial. Responsibilities The..

... Reporting. Responsibilities The Business Intelligence Lead describes the tools, technologies, applications ... candidate will have: Establish and lead the data governance team within ... Collaborate with the Data Governance..

Job Information Humana Consumer Experience Lead-Remote in US in Birmingham Alabama ... Alabama Description The Consumer Experience Lead ensures optimized interaction between a ... and members. The Consumer Experience Lead..

Description The Channel Development Lead will translate the departmental strategic direction of the Humana Pharmacy organization into actionable tactical strategies which will effectively drive Mail Order Pharmacy growth (MOP). By using ..

... requires a solid understanding of Call Center Operations and is focused on ... the long-term strategy of the Call Center. Responsibilities: Lead a team of call center Managers directing..

Description The Product Owner 2 is responsible for conveying product vision and roadmap to an Agile delivery team by defining user stories and prioritizing product backlog. The Product Owner 2 work ..

Job Information Humana Communications Lead, Insurance Services in Birmingham Alabama ... Organization is seeking a Communications Lead to join the Corporate Communications ... Corporate Communications team. The Communications Lead, Insurance..

... Information Humana Senior Data Engineer (Call Center Data Engineering Experience) in Birmingham ... in place Proven ability to lead amongst peers and partners, assuming ... peers and partners, assuming..

Job Information Humana Lead Product Owner-ServiceNow HRSD in Birmingham ... ServiceNow HR Service Delivery (HRSD) Lead Product Owner helps shape best ... platform team. The ServiceNow HRSD Lead Product Owner..

Job Information Humana Digital Channel Lead - Louisville, KY or Remote ... Alabama Description The Digital Channel Lead defines the sales product strategy ... segments. The Digital Channel Sales Lead..

... Digital Channel Sales and Cross-Sell Lead - Louisville, KY or Remote ... Channel Sales and Cross Sell Lead will be responsible for driving ... Digital Channel Sales and Cross-Sell..

... The Director of the National Call Center/evendor channel is responsible and accountable ... In addition, the Leader of Call Center/evendors will Collaborate with SVP of ... stakeholders to create..

Description The Contact Center Journey Product Owner enhances the ... impact our associates. The Contact Center Journey Product Owner works on ... Owner to shape Humana's Contact Center Associate Technology..

Description The Associate Director, Vendor Management works as liaison between vendors and organization. The Associate Director, Vendor Management requires a solid understanding of how organization capabilities interrelate across department(s). Responsibilities The ..

Description The Call Quality Manager leads a team ... Manager leads a team of Call Quality Professionals providing information that ... and leaders. Will oversee the Call Quality process which..

... Information Humana Digital Channel Sales Lead - Louisville, KY or Remote ... Description The Digital Channel Sales Lead defines the sales product strategy ... segments. The Digital Channel Sales..

Description The Lead Data Product Manager will work within the EOE Business Intelligence team. EOE Business Intelligence is an Enterprise Shared Services team focused on data, reporting and data science supporting ..

Description The Lead Product Manager, Digital, will drive digital transformation and innovation of data products to present, transform, and distribute Medicare and Medicaid product data to better serve our associates, members, ..

Job Information Humana Product Marketing Lead (Remote) in Birmingham Alabama Description ... experienced and passionate Product Marketing Lead who is hyper customer focused ... people everywhere, including our associates, lead..

... readiness function spans multiple contact center operations with varying degrees of ... readiness function spans multiple contact center operations with varying degrees of ... Members Achieve Their Best Health...

... Channel Sales Strategy And Transformation Lead - Louisville, KY or Remote ... Channel Sales Strategy and Transformation Lead enhances the consumer experience by ... Channel Sales Strategy and Transformation..