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RESPONSIBILITIES Meet monthly Contact Center performance goals for conversion, quality, ... quality, customer satisfaction, and efficiency. Lead all aspects of the daily ... the daily activities of Contact Center agents...
Description Are you a proven sales leader looking for an opportunity to join a leading Healthcare organization? We are looking for a strong business minded individual who is highly motivated and ..
Description The Grievances & Appeals Representative 4 manages client medical denials by conducting a comprehensive analytic review of clinical documentation to determine if an appeal is warranted. The Grievances & Appeals ..
Description The Supervisor, UM Administration contributes to administration of utilization management. The Supervisor, UM Administration works within thorough, prescribed guidelines and procedures; uses independent judgment requiring analysis of variable factors to ..
Description Are you a proven sales leader looking for an opportunity to join a leading Healthcare organization? We are looking for a strong business minded individual who are highly motivated and ..
THE POSITION Meet monthly Contact Center performance goals for conversion, quality, ... the daily activities of Contact Center agents. Conduct and review quality ... the absence of the Contact Center..
... The Director of the National Call Center/evendor channel is responsible and accountable ... In addition, the Leader of Call Center/evendors will Collaborate with SVP of ... stakeholders to create..
THE POSITION Ovation Credit Services is now a LendingTree Company. Ovation is a leading provider of credit services with a strong customer service reputation. Ovation Credit Services by LendingTree utilizes a ..
... requires a solid understanding of Call Center Operations and is focused on ... the long-term strategy of the Call Center. Responsibilities: Lead a team of call center Managers directing..
Job Information Humana Bilingual / Call Center / Customer Service Rep / ... everywhere, including our team members, lead their best lives. We support ... from Home / Bilingual /..
... Manager, Consumer Service Operations will lead a team of call center Supervisors across East, Central and ... services tasks and support within call center operations. Investigates and resolves customer..
Description The Contact Center Journey Product Owner enhances the ... impact our associates. The Contact Center Journey Product Owner works on ... Owner to shape Humana's Contact Center Associate Technology..
Geek Squad The Geek Squad Service Hub Lead will be directly responsible for the support of the fulfillment of on-site Geek Squad delivery of Home Theater and Appliance products. Our Geek ..
... Softphone and CECP (Consumer Experience Center Platform) applications. Drives department's test ... is executed. This position will lead a team of 50 analysts ... the Enterprise release schedule and..
Job Information Humana Consumer Experience Lead-Remote in US in Charlotte North ... Carolina Description The Consumer Experience Lead ensures optimized interaction between a ... and members. The Consumer Experience Lead..
... and eligibility, claims processing, and call center operations. Investigates and settles claims ... progressive operational experience in a call center or operational environment 5 or ... and collaboration skills..
Job Information Humana Manager, Inside Sales (Work at Home) in Charlotte North Carolina Description Are you a proven sales leader looking for an opportunity to join a leading Healthcare organization? We ..
