Call Center Lead Jobs in Dearborn

Licensure Enrollment Counselor The candidate sells company products to prospective students by assessing their needs and recommending products that will enable students to meet their personal goals. Will provide ongoing feedback ..

:text,ActualValueFromSolar:null},{QuestionName:Job Description,AnswerValue:u003cstrongu003eu003cfont style=font-family:; sans-serif;=\ gothic,=\ century=\u003eu003cfont style=font-size: 11pt;\u003eJob Summary:u003c/fontu003eu003c/fontu003eu003c/strongu003eu003cbru003eu0026nbsp;u003cbru003eu003cfont style=font-family:; sans-serif;=\ gothic,=\ century=\u003eu003cfont style=font-size: 11pt;\u003eResponsible for traditional Business Analyst Support, including strategic projects and day-to-day production support of various systems.u0026nbsp; Solicits ..

Description The Lead for CRM & Contact Center Technology is responsible for defining ... privacy, compliance and marketing. The lead would be responsible facilitating and ... Responsibilities The CRM and..

Description The Lead Solutions Architect works with user ... software, databases, and peripherals. The Lead Solutions Architect works on problems ... moderate to substantial. Responsibilities The Lead Solutions Architect translates..

... of action through data analysis, call listening, provider outreach and insight ... root cause, telling the story, call listening, provider experience design, elimination ... issue resolution Collect insights from..

Description The Director of Operations - Inside Sales is responsible for accomplishing enterprise wide growth objectives through operational and technology transformation and by gaining a competitive edge in the marketplace by ..

Job Summary: This position is responsible for handling basic to complex telephone/email/chat/fax inquiries from internal and external customers in an efficient, professional, and accurate manner. Provides customers with product knowledge and ..

... supporting and administering existing Contact Center infrastructure, as well as for ... Session Delivery Manager, SIPREC Recording, Call Routing, Protocol normalization/HMRs, Dial Plan ... telecommunications aspects of the Contact..

Job Description This is a Hybrid position within our IT Organization. The role will allow employees to work offsite but will also require onsite work based on business needs. The selected ..

Job Information Humana Consumer Experience Lead-Remote in US in Dearborn Michigan ... Michigan Description The Consumer Experience Lead ensures optimized interaction between a ... and members. The Consumer Experience Lead..

... Job Responsibilities Support the Account Lead Client Service Delivery Lead in execution of all Account ... customer expectations participate and or lead special projects specific to the ... delivery..

... supporting and administering existing Contact Center infrastructure, as well as for ... Session Delivery Manager, SIPREC Recording, Call Routing, Protocol normalization/HMRs, Dial Plan ... telecommunications aspects of the Contact..

Job Information Humana Lead, Portfolio Management in Dearborn Michigan Description Responsibilities Job Description The Lead, Portfolio Management role collaborates with Customer Experience Center Platform (CECP) leadership and external teams to support ..

Truck Tire Center Manager Location Taylor, Michigan Company National Truck Tire Sales, Retreading and Servicing Dealer Well established fast paced truck tire sales and servicing dealer is seeking a Truck Tire ..

... and administering existing telecom contact center technology, as well as for ... reporting across telephony and contact center systems. This includes responsibility for ... telecommunications aspects of the Contact..

... Vice President, Product Management, Contact Center Digital, and Conversational AI Experience. ... experience. In addition, you will lead the vision of building a ... Retail Digital Transformation and will..

Description The Learning Facilitation Professional 2 conducts or facilitates training courses for organization employees or external audiences. The Learning Facilitation Professional 2 work assignments are varied and frequently require interpretation and ..

... courses of action, data analysis, call listening, provider outreach and ability ... root cause, telling the story, call listening, provider experience design, elimination ... issue resolution Collect insights from..

Details Department: Step Down Schedule: 12-hour shifts, Midnights Hospital: Ascension Macomb Oakland Hospital Location: Madison Heights Benefits Paid time off (PTO)Various health insurance options & wellness plansRetirement benefits including employer match ..

Details Department: Neonatal ICU Schedule: 12 hour night shift, Sunday - Saturday Hospital: Ascension, St. John Location: Detroit, MI Benefits Paid time off (PTO)Various health insurance options & wellness plansRetirement benefits ..

Job Information Humana Value-Based Strategies - CMS Programs Strategy Lead - Remote in Dearborn Michigan Description Value-Based Strategies - CMS Programs Strategy Lead will support Humana through successful participation in CMS/CMMI ..

Job Information Humana Billing & Reconciliation Representative 2-Remote in US in Dearborn Michigan Description The Billing & Reconciliation Representative 2 determines discrepancies between company records and the records of Center for ..

Job Information Humana Sr. Digital Consumer Experience Professional-Remote in US in Dearborn Michigan Description The Senior Consumer Experience Professional ensures optimized interaction between a company and members. The Senior Consumer Experience ..