Call Center Lead Jobs

Job Information Humana Senior Business Intelligence Engineer - Louisville, KY or Work at Home in Lima Ohio Description The Senior Business Intelligence Engineer solves complex business problems and issues using data ..

Description Are you a proven sales leader looking for an opportunity to join a leading Healthcare organization? We are looking for a strong business minded individual who is highly motivated and ..

Description The Lead for CRM & Contact Center Technology is responsible for defining ... privacy, compliance and marketing. The lead would be responsible facilitating and ... Responsibilities The CRM and..

Job Information Humana Consumer Experience Lead-Remote in US in Lima Ohio ... Ohio Description The Consumer Experience Lead ensures optimized interaction between a ... and members. The Consumer Experience Lead..

Description Are you someone who is passionate about helping Sales Agents learn through facilitation and development? Then we have a job for you! Humana is in search for our next Senior ..

Description The Manager, Risk Adjustment oversees coding educators and quality assurance audits of medical records and ICD-9/10 diagnosis codes that are submitted to the Centers for Medicare and Medicaid Services (CMS). ..

Description The Lead Solutions Architect works with user ... software, databases, and peripherals. The Lead Solutions Architect works on problems ... moderate to substantial. Responsibilities The Lead Solutions Architect translates..

... courses of action, data analysis, call listening, provider outreach and ability ... root cause, telling the story, call listening, provider experience design, elimination ... issue resolution Collect insights from..

Job Information Humana Senior Value-Based Programs Reporting/Data Professional - Louisville, KY or Remote in Lima Ohio Description The Senior Value-Based Programs Reporting/Data Professional builds templates, standard documentation, policy and protocol, and ..

Sales Executive Connect America • Media PA 19063 Minimum Education: Associate's Degree Job #425469280 [ca_logo] We are looking for dynamic talented, super energetic, competitive sales experts that have passion and desire ..

Description The Senior Recruiter is responsible for all aspects of university recruiting for assigned Humana business groups. The Senior Recruiter works on assignments that involve moderately complex to complex issues where ..

Job Information Humana Sr. Digital Consumer Experience Professional-Remote in US in Lima Ohio Description The Senior Consumer Experience Professional ensures optimized interaction between a company and members. The Senior Consumer Experience ..

... of action through data analysis, call listening, provider outreach and insight ... root cause, telling the story, call listening, provider experience design, elimination ... issue resolution Collect insights from..

... team supporting the Customer Experience Center Platform. The Customer Experience Center Platform, CECP, will transform our ... solutions across the Customer Experience Center Platform portfolio. This role will .....

... Vice President, Product Management, Contact Center Digital, and Conversational AI Experience. ... experience. In addition, you will lead the vision of building a ... Retail Digital Transformation and will..

Description The Billing & Reconciliation Representative 2 determines discrepancies between company records and the records of Center for Medicare and Medicaid Services. The Billing & Reconciliation Representative 2 performs varied activities ..

Description The Learning Facilitation Professional 2 conducts or facilitates training courses for organization employees or external audiences. The Learning Facilitation Professional 2 work assignments are varied and frequently require interpretation and ..

Job Information Humana Billing & Reconciliation Representative 2-Remote in US in Lima Ohio Description The Billing & Reconciliation Representative 2 determines discrepancies between company records and the records of Center for ..

... supporting and administering existing Contact Center infrastructure, as well as for ... Session Delivery Manager, SIPREC Recording, Call Routing, Protocol normalization/HMRs, Dial Plan ... telecommunications aspects of the Contact..

... and administering existing telecom contact center technology, as well as for ... reporting across telephony and contact center systems. This includes responsibility for ... telecommunications aspects of the Contact..

Job Information Humana Lead, Portfolio Management in Lima Ohio Description Responsibilities Job Description The Lead, Portfolio Management role collaborates with Customer Experience Center Platform (CECP) leadership and external teams to support ..

Job Information Humana Value-Based Strategies - CMS Programs Strategy Lead - Remote in Lima Ohio Description Value-Based Strategies - CMS Programs Strategy Lead will support Humana through successful participation in CMS/CMMI ..

... supporting and administering existing Contact Center infrastructure, as well as for ... Session Delivery Manager, SIPREC Recording, Call Routing, Protocol normalization/HMRs, Dial Plan ... telecommunications aspects of the Contact..