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Description The Lead for CRM & Contact Center Technology is responsible for defining ... privacy, compliance and marketing. The lead would be responsible facilitating and ... Responsibilities The CRM and..
Description The Call Quality Lead monitors and evaluates the quality ... issues and performance measures. The Call Quality Lead works on problems of diverse ... moderate to substantial. Responsibilities The..
Job Information Humana Lead Product Owner-ServiceNow HRSD in Bethesda ... ServiceNow HR Service Delivery (HRSD) Lead Product Owner helps shape best ... platform team. The ServiceNow HRSD Lead Product Owner..
Description The Call Quality Manager leads a team ... Manager leads a team of Call Quality Professionals providing information that ... and leaders. Will oversee the Call Quality process which..
Description Role Summary This position requires a strong information-services and call-center manager with outstanding organizational skills to manage the inquiry-response services for several U.S. Department of Health and Human Services (U.S. ..
... Information Humana Senior Data Engineer (Call Center Data Engineering Experience) in Bethesda ... in place Proven ability to lead amongst peers and partners, assuming ... peers and partners, assuming..
... readiness function spans multiple contact center operations with varying degrees of ... readiness function spans multiple contact center operations with varying degrees of ... Members Achieve Their Best Health...
... make donation appointments. Serve as lead recruitment presence for a fixed ... and whole blood donors. Donor Center Coordinator will lead face to face interactions responding ... future appointments..
Job Information Humana Consumer Experience Lead-Remote in US in Baltimore Maryland ... Maryland Description The Consumer Experience Lead ensures optimized interaction between a ... and members. The Consumer Experience Lead..
... requires a solid understanding of Call Center Operations and is focused on ... the long-term strategy of the Call Center. Responsibilities: Lead a team of call center Managers directing..
Description The Lead Data Product Manager will work within the EOE Business Intelligence team. EOE Business Intelligence is an Enterprise Shared Services team focused on data, reporting and data science supporting ..
Description The Contact Center Journey Product Owner enhances the ... impact our associates. The Contact Center Journey Product Owner works on ... Owner to shape Humana's Contact Center Associate Technology..
Sr. Lead, HR Business Partner Date: Sep ... without. Position Summary The Sr. Lead, Human Resources Business Partner (HRBP) ... Real Estate, DTC Analytics, and Call Center) to support the..
Job Information Humana Bilingual / Call Center / Customer Service Rep / ... everywhere, including our team members, lead their best lives. We support ... from Home / Bilingual /..
Job Information Humana Consumer Experience Lead-Remote in US in Bethesda Maryland ... Maryland Description The Consumer Experience Lead ensures optimized interaction between a ... and members. The Consumer Experience Lead..
Description The Associate Director, Vendor Management works as liaison between vendors and organization. The Associate Director, Vendor Management requires a solid understanding of how organization capabilities interrelate across department(s). Responsibilities The ..
Job Information Humana Digital Channel Lead - Louisville, KY or Remote ... Maryland Description The Digital Channel Lead defines the sales product strategy ... segments. The Digital Channel Sales Lead..
Job Information Humana Communications Lead, Insurance Services in Bethesda Maryland ... Organization is seeking a Communications Lead to join the Corporate Communications ... Corporate Communications team. The Communications Lead, Insurance..
... The Director of the National Call Center/evendor channel is responsible and accountable ... In addition, the Leader of Call Center/evendors will Collaborate with SVP of ... stakeholders to create..
Job Information Humana Product Marketing Lead (Remote) in Bethesda Maryland Description ... experienced and passionate Product Marketing Lead who is hyper customer focused ... people everywhere, including our associates, lead..